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What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY: The Senior Director of Admissions is responsible for assisting South University in attaining admissions goals, in particular inquiry conversion to enrollments, and enrollments to new student matriculation at plan. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. The Senior Director of Admissions will also be responsible for mentoring and assisting in the development of Directors of Admissions as needed.&nbsp; Participation in key campus strategy discussions and implementation of campus wide initiatives with appropriate feedback will be expected. KEY JOB ELEMENTS: <ul><li>Establishes forecasts and achieves new student start rate and readmissions plans.</li><li>Assures adequate staffing levels and productivity through effective personnel management.&nbsp; This includes but is not limited to selection and hiring of employees coupled with their being training, developed, motivated, and effectively managed.&nbsp; This includes admissions teams receiving regular feedback, observation and support; monthly, quarterly and annual performance reviews; new hire and veteran training; turnover prevention. </li><li>Responsible for achieving conversions of inquiry to applicant; and applicant to new student standards.</li><li>Monitor expenses to assure budget compliance. </li><li>Contribute to marketing plans to support inquiry conversion and applicant lock-in.</li><li>Ensures compliance with all SU policies and procedures, ethical standards, and compliance with all federal, state and accreditation requirements. </li><li>Partners with other EC members, faculty and staff to assure a vibrant perpetual student recruitment environment.&nbsp;&nbsp; </li><li>Work with AVC and VC of Admissions on strategy development, pilot and/or launch initiatives, provide feedback on execution results and make recommendations. </li><li>Mentor Director of Admissions as assigned.&nbsp; Giving DOAs guidance on leadership, coaching of ARs and database management.</li></ul>CORE VALUES:&nbsp;Core Values unify the culture of South University and represent the guiding principles that influence the company’s vision, mission, and performance outcomes. Doing the Right Thing.&nbsp; Conveys a position of principle even during opposition.&nbsp; Takes appropriate action to heighten awareness and influence positive change. Integrity.&nbsp; Conducts all activities honestly and fairly to create an environment of mutual trust and equity. Respect.&nbsp; Openly shows appreciation for the ideas and contributions of others to create an environment of collaboration, involvement and growth. Providing Value.&nbsp; Continuously seeks to understand the requirements of all constituencies.&nbsp; Makes collaborative decisions to ensure needs are met or exceeded through the delivery of quality services. Excellence.&nbsp; Displays a commitment to exceptional quality that creates an environment of innovation, positive thinking and continuous improvement. Learning-Centered Focus.&nbsp; Actively supports an outcomes-based, learning-centered culture through the delivery/support of an engaging educational delivery system. REQUIREMENTS:<ul><li>Bachelor’s Degree preferably in a business or sales related discipline.&nbsp; </li><li>Minimum five years of increasingly responsible experience managing a sales effort in the area of undergraduate/graduate student recruitment or intangible products or five years working in a university admissions office leading a team. </li><li>Proven ability to inspire, motivate and lead a sales team. </li><li>Polished verbal and written communication skills.&nbsp;&nbsp; </li><li>Demonstrated experience handling employee relations matters. </li><li>Experience with the hiring process is required. </li><li>Ability to work a flexible schedule, including evening and weekends as required. </li></ul>ACCOUNTABILITY:Direct: New student and if assigned, readmissions plans; School revenue; Employee staffing, training, development, satisfaction and retention; Indirect:&nbsp; Student Persistence; School’s reputation.ABILITY TO TRAVEL: The individual must be able to travel locally, for community outreach, and out of the area to the corporate office or other offsite locations for a variety of conferences and meetings ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Bachelor’s Degree</li></ul>

South University

Senior Director of Admissions

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY: The Assistant Program Director is a member of the full-time faculty who also holds an administrative appointment and clinical coordination responsibilities related to managing a specific academic program or set of academic programs. This position is responsible for both teaching and managing faculty. &nbsp;Responsibilities include: instruction, day-to-day program operations, assisting student toward successful program completion, clinical coordination, and assisting the Program Director in achieving the program outcomes. The Assistant Program Director is co-responsible with the Program Director for the fiscal well-being of the program as it relates to education and helping to maintain enrollment.The Assistant Program Director also participates in activities that promote the stature of the academic programs, departments, and colleges and abides by the mandates set by the South University Board of Trustees and administration. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS:<ul><li>Manages the educational process to ensure every student and faculty member is involved in a positive educational experience through the learning, teaching, and social environment.&nbsp;</li><li>Assists with the administration of the Academic Program or Programs with a focus on program curriculum development, evaluation, and quality improvement.&nbsp; Also assists with student advisement, community, and campus relations.</li><li>As a full-time faculty member, performs faculty responsibilities as outlined in the faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Communicates consistently and effectively with the Program Director college/school deans, department chairs, and other South University administrators. </li><li>Drives program and department initiatives designed to achieve student outcomes, completion rates, persistence, and other goals and metrics as outlined in the University’s strategic plan. Provides regular assessment of progress of these initiatives in attaining goals and holds self and direct reports accountable for implementation. </li><li>Maintaining a caseload of “At-Risk” students and meets with each student as necessary to provide advisement or remediation for success. </li><li>Ensures faculty are in compliance with South University’s academic policies and procedures, educational policies, both SACS and programmatic accreditation standards, and state agency regulations.&nbsp; In doing so, supports the assessment process so that the South University Institutional Effectiveness Plan is applied to the program in order to improve the student experience. </li></ul><ul><li>Assists in assuring compliance with accreditation criteria within three years or the length of the program, whichever is shorter.</li></ul><ul><li>Trains, manages, and leads a designated group of faculty according to the policies and procedures of the University, supervising the daily operations of the faculty.&nbsp; Drives the full-time and adjunct faculty evaluation process, including the completion of periodic course observations for quality assurance and annual faculty evaluations, to ensure faculty provide a strong, student-focused educational environment through consistent adherence to course rubrics, student competencies, and course pedagogy. </li><li>Supports the faculty development process in close coordination with the Department Chair and related personnel in compliance with South University faculty development policies. Supports the curriculum revision and development processes (including ad hoc and educational delivery issues) to ensure the achievement of program and course competencies as determined by the college and University. </li><li>Investigates and resolves student and faculty educational problems requiring academic actions in consultation with pertinent individuals, under the direction and approval of the Program Director or campus Dean-Academic Affairs &amp; Operations, according to the policies and procedures of the University (including all process and documentation requirements). </li><li>Collaborates with the Program Director or campus Dean- Academic Affairs &amp; Operations to support course scheduling, faculty scheduling, department meetings, and other pertinent operational matters.&nbsp; Participates in the periodic meetings of the pertinent South University advisory councils.&nbsp; </li><li>Performs other duties as assigned.</li></ul>POSITION REQUIREMENTS:<ul><li>Record of increasing responsibility or project/initiative leadership within a university or industry setting, with online and/or academic experience a plus. </li><li>Terminal degree from a regionally accredited institution in the program discipline within the College, with a minimum of 18 semester or 27 quarter hours of graduate coursework in the discipline.</li><li>Other requirements specific to the discipline, including active, valid, and unencumbered licensure or certification. </li><li>Teaching experience at the collegiate level, with online experience a plus. </li><li>Strong leadership skills. </li><li>Strong analytical skills. </li><li>Strong personnel management experience. </li><li>Experience with computerized administrative systems, including proficiency with the use of standard office applications on personal computers. </li><li>Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations. </li><li>Ability to read, understand, interpret, and implement academic policies and procedures. </li><li>Ability to resolve inquiries and complaints from employees, students, and faculty. </li><li>Ability to effectively present information to employees, students, faculty, academic and campus leaders, and corporate leaders. </li><li>Ability to manage multiple tasks and successfully meet deadlines. </li><li>Ability to work effectively, cooperatively, and flexibly in a team environment. </li><li>Ability to physically work in the United States while performing all responsibilities of the position for the University.</li></ul>&nbsp;ENVIRONMENT:The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Doctorate</li></ul>

Assistant Program Director- Anesthesiologist Assistant

SUMMARYThe Director of Clinical Projects is responsible for organizing special projects and tasks related to the safe, efficient operation of USRC clinics.&nbsp; This position develops and implements programs to improve quality care by enhancing operational processes outlined by policy, procedures, and/or medication protocol support for USRC clinics.&nbsp;Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Remain current with State and Federal End Stage Renal Disease (ESRD) and Life Safety Code regulations. Including but not limited to Dialysis Facility Reports, ESRD Quality Incentive Program, and 5Star programs.</li><li>Remain current with the&nbsp;ESRD Bundled payment system and Transitional Drug Add-on Payment Adjustment regarding policy or medication protocol development needs.</li><li>Ensure that policies and protocols are currently developed and revised to meet current and new federal, state, and local regulations.</li><li>Oversee policy database development, implementation, and historical record keeping.</li><li>Develop, revise, and implement processes from regulatory and growth perspective in accordance with Company goals.</li><li>Identify processes to automate at the&nbsp;facility or corporate level to provide accountability for Company goals and policy. Work closely with the Business to develop programming technical specifications if policy is automated.</li><li>Ensure facility operational processes are in accordance with company mission, vision, and values.</li><li>Organize and lead Policy and Procedure committee(s) to create and collaborate with key stakeholders to meet Company goals.</li><li>Communicates effectively with the Company on policy development progress and process.</li><li>Upholds management goals of the&nbsp;corporation by leading staff in team concepts and promoting a team effort.</li><li>Maintains effective personnel management and employee relations, including evaluating the performance of all personnel, approving, and submitting all hours worked, and counseling and disciplining employees.</li><li>Recruits, trains, develops, and supervises personnel.</li><li>Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.</li><li>Effectively communicates expectations; accepts accountability and holds others accountable for performance.</li><li>Regular and reliable attendance is required for the job.</li></ul>&nbsp;

U.S. Renal Care

Director, Clinical Projects - Policy

31-Oct-2024<h4>Associate Director of Finance and Grants</h4>Harvard T.H. Chan School of Public Health 67295BRPosition DescriptionThe The Center for Biostatistics in AIDS Research (CBAR)&nbsp;Finance Team is seeking an Associate Director of Finance and Grants Administration. This position, which reports to the Executive Director for Finance, Administration and Information Technology (EDFAI), will oversee the Center's funding. This role requires a self-directed individual, who can work collaboratively with Principle Investigators (PIs), members of the CBAR Finance Team, other Harvard Departments, and external subcontractors in a busy and fast-paced center. This role is directly responsible for pre- and post-award activities for 2 substantial NIH funded cooperative agreements (with annual budgets over $39M), and directly supervises and provides leadership and guidance for 1 Team Lead/Sr. Grant Manager, 3 Senior Grant Managers (each with their own portfolio), 1 Jr. Grant Manager, a Financial Program Coordinator, and a Financial Assistant. The Associate Director of Finance and Grants Administration is also responsible for preparing complex financial projections and reports for PIs and the EDFAI, ensures compliance with grant sponsors and University policies and regulations, works closely with senior scientists to ensure continuous grant funding, serves as the principle source of information for CBAR related to NIH regulations and policies, is responsible for reviewing and approving expenditures to ensure costs are allowable and allocated to the correct funds, and is responsible for overseeing the IT Cost Center to ensure costs are allowable. Duties and responsibilities include, but are not limited to, the following:<ul><li>Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment</li><li>May act as signatory for the University and/or oversee the signatory process</li><li>&nbsp;Establish and monitor effective pre post -award processes and systems</li><li>Manage such pre-award areas as: proposal submission, award validation approval and set-up</li><li>Manage such post-award areas as: award approval and set-up, financial analysis and reporting</li><li>&nbsp;Collaborate on the development of new pre post-award procedures within school/unit that support University wide policies and initiatives</li><li>Provide problem resolution, guidance and or training for sponsored research award management, compliance, systems, and reporting</li><li>Interpret regulations and guidelines of multiple program funding with complex and broad guidelines for spending</li><li>Lead the audit of individual sponsored accounts to ensure compliance with University and sponsored regulations</li><li>Ensures department’s accurate and timely financial analysis and reporting</li><li>Act as representative at the School/University level</li><li>Ensure financial compliance with University policies and procedures and applicable federal and sponsor rules and regulations</li></ul>The Associate Director will also perform other duties as assigned. Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 7 years’ relevant work experience</li><li>Advanced knowledge of sponsored research regulations</li><li>Supervisory experience</li></ul>Additional Qualifications and SkillsThe following job-specific skills and competencies are preferred:<ul><li>MBA or Masters’ degree in relevant field</li><li>Knowledge of Microsoft Office Suite, advanced Excel skills</li><li>Knowledge of advanced financial principles, budget management, financial analysis</li><li>Bachelor's or Master's degree in related field</li><li>Experience working on NIH funded cooperative agreements</li><li>Experience building teams, collaborating, and gaining consensus of teams</li><li>Knowledge of Microsoft Office Suite, including advanced Excel skills</li><li>Experience submitting and reporting cooperative agreements using ASSIST a plus</li><li>Strong attention to detail, organized, and strong written and verbal communication skill</li></ul>The following cultural competencies are also preferred:<ul><li>Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments</li><li>Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion </li><li>Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity</li><li>Experience fostering and reinforcing an environment that values unique experiences, cultures, backgrounds, and goals</li></ul>Additional InformationJoin the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country! ----------<ul><li>The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.</li><li>Harvard University requires pre-employment reference checks and background screenings.</li><li>This position has a 90 day orientation and review period.&nbsp;</li></ul>---------- The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 100 statisticians and epidemiologists including Harvard faculty, research scientists and staff.&nbsp; Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG), the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT), and the Pediatric HIV/AIDS Cohort Study (PHACS). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines. CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance, General Administration, ResearchDepartment Office LocationUSA - MA - Boston Job CodeF1358M Research Admin Mgt IV PrPs Work FormatRemote Sub-Unit------------ Salary Grade058DepartmentCenter for Biostatistics in AIDS ResearchUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingAt the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination. Learn more about the School’s mission, objectives, and core values, our Principles of Citizenship, and our diversity, inclusion, and belonging initiatives. EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Associate Director of Finance and Grants

Position Title: Residential Treatment Team DirectorJoin our team as a Residential Treatment Team Director and make a profound impact on the lives of youth in care. This leadership role is central to ensuring our residential services offer the highest quality care, supporting and guiding our treatment team to foster safe, therapeutic, and supportive environments.As a Residential Treatment Team Director, you’ll oversee daily operations, mentor and manage a dedicated team, and work closely with the treatment team and community partners to provide skill-building and trauma-informed care to each youth in the program. If you are passionate about youth advocacy and thrive in a collaborative, mission-driven environment, this role offers the opportunity to make a real difference.New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds who will uphold our values and contribute to our mission. Our goal is to have a leadership and workforce reflective of the communities we work with.Pay and Benefits:<ul><li>Salary range: $59,000 - $65,047.50</li><li>3 weeks of paid time off in your first year, plus an additional 13 agency holidays.</li><li>Access to life, dental, and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>Flexible, Monday - Friday schedule.</li><li>Join our team, where over 30% of our staff have been with us for 10 years or more.</li></ul>Minimum Education and Skills:<ul><li>Bachelor’s degree in Human Services or a related field (required)</li><li>Knowledge of Child Welfare and Juvenile Justice systems (required)</li><li>Previous supervisory experience in a similar setting (required)</li></ul>We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply. Full Job Description Job Title: Residential Treatment Team Director Department: Residential Services Title of Immediate Supervisor: C.O.O. Child Welfare Programs POSITION SUMMARY: Supervises and coordinates activities of residential services of New Directions Youth &amp; Family Services, Inc. to provide the best possible care and treatment to the youth in the program while supporting, ensuring and providing opportunity for skill development within the treatment team. RESPONSIBILITIES/DUTIES: 1. Provide direct supervision and overall direction, coordination, and evaluation of the Youth Support Specialist Supervisors. 2. Provides direction for the overall residential programming in collaboration with the Residential Treatment Team Supervisor. 3. Collaborates with intake coordinator, treatment team and CSE family facilitator to review youth referrals and participate in the intake process as needed. 4. Work collaboratively with the Recreation Program and supports the Life skills component of the program. 5. Responsible for administrative duties in accordance with the organization’s policies and applicable laws. Responsibilities include managing and oversight of interviewing, hiring, and training employees; planning, assigning, and directing work; performance evaluations; retention and recruitment, progressive discipline; addressing consumer and staff grievances using solution-focused problem solving. 6. Train new employees and provide in-service training for experienced employees in areas such as agency policy, department procedures, and agency or government regulations. 7. Partner within an interdisciplinary management team to provide consistent and professional communication to all departments and staff to include agency policies, normative culture, child development, and trauma informed care as a foundation for treatment planning. 8. Serve as the Justice Center liaison. 9. Serve as an administrative reviewer for physical interventions and maintain and manage restraint packets. 10. Assist agency staff members, through analyzing case problems and in improving their assessment and intervention skills. 11. Review case records and have oversight of physical intervention logs. 12. Participate in the program’s administrative meetings for program policy development and monitoring. 13. Assist in the development of program policies which lead to C.O.A. accreditation and program clarity. 14. Counsel youth individually or in groups and in emergencies as needed. 15. Assure program compliance to C.O.A. standards, O.C.F.S. regulation, the Safe Family Act provisions, Family Court Law compliance, Article 29I, Family First, BBI, and New Directions policy. 16. Serve as an administrative liaison to ensure positive communication, policy clarification and problem resolution with the Department of Social Services, community partners and inter-agency teams. 17. Monitors new literature and developments in congregate care services, juvenile justice and evidence based practices to assess for potential impact on service delivery. 18. Apprise the C.O.O. of any significant developments regarding critical incidents, youth and/or personnel needs. 19. Assume a pivotal role in committees and task forces as necessary and requested by C.O.O./CEO or the Board of Trustees. 20. Participate in PQI activities to assess for continuous quality improvement opportunities. 21. Collaboration with the finance team to develop and maintain a sustainable annual budget. 22. Maintain Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency. 23. Attend all mandatory in-service training and regularly attends supervision meetings. Attend other training and in-services as needed to maintain a level of expertise in the field. 24. Any additional duties assigned by immediate supervisor. Minimum Education and/or Professional Qualifications/Skills • Bachelor’s Degree in a Human Services or a related field required. • Licensed Master’s in Social Work degree (M.S.W.) from an accredited school of social work or other Human Services related Master’s degree preferred. • Knowledge of Child Welfare and Juvenile Justice systems required. • A combination of post-education experience and direct program administration will be considered. • Supervisory experience required. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with challenging youth and/or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone). 6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions. POSITIONS SUPERVISED: Youth Support Specialist Supervisors, Receptionist/Secretary,

New Directions Youth and Family Services

Residential Treatment Team Director

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Director of Philanthropy-Affiliate provides key leadership in the creation and implementation of market specific fundraising strategies. Working in entrepreneurial collaboration with the VP-Development/Foundation Executive Director, Foundation team members, and other Company system partners, the Director establishes a market specific fundraising strategy that will achieve market fundraising goals in support of realizing the Foundation’s collective potential.Qualifications:• Relevant Bachelor’s Degree; Master’s and/or CFRE preferred• Minimum of six (6) years’ comprehensive fundraising experience • Minimum of two (2) years’ leadership and management experience• Highly skilled in operations, financial management, and relational management• Healthcare experience a plus• Knowledge of state and local health care issues • Excellent written and verbal communication skills including public speaking/presentation ability • Well-developed time management and organizational skills• Ability to supervise and manage assigned staff • A high degree of emotional intelligences• Mobile Driver - Valid driver’s license and automobile insurance per Company policy• Ability to travel to off-site locationsCompetencies:• Satisfactorily complete competency requirements for this position.Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients.• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices.• Observe the Company's health, safety and security practices.• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.• Use resources in a fiscally responsible manner.• Promote the Company through participation in community and professional organizations.• Participate proactively in improving performance at the organizational, departmental and individual levels.• Improve own professional knowledge and skill level.• Advance electronic media skills.• Support Company research and educational activities.• Share expertise with co-workers both formally and informally.• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Leadership Success Factors: • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.• Initiative. Originate action to achieve goals.• Management Identification. Identify with and accept the problems and responsibilities of management.• Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.• Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.• Leadership. Use appropriate interpersonal styles and methods in guiding others. • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.• Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.Job Responsibilities:• Develops and implements a comprehensive fund raising plan including, but not limited to: major gift solicitations, corporate giving, planned and deferred giving, memberships, memorials, gift-in-kind, capital campaigns, special events, and grants in order to meet the financial needs of the Organization.• Engages and leverages operational team partners such as Professional Relations Representatives, clinicians, caregivers, Social Workers, and volunteers to advance the Foundation’s name and that of the Company throughout the market territory.• Represents the Organization at various civic and business organizations, identifying prospective donors, volunteers, and Board members.• Provides consultation to staff and management in all fundraising matters.• Leverages volunteers effectively by including as a core component to the buildout of the market specific fundraising team and strategy. • Collaborates with Foundation Marketing to execute the Foundation’s brand goals, fundraising communications, online giving campaigns, and other strategic initiatives designed to advance the Foundation’s mission and fundraising development efforts. • Develops skills and competencies of team members.• Working with appropriate Foundation team members, ensures verbal and written reports as well as Foundation presentations are conveyed in an appropriate and timely manner.• Assists with organizational events; provides leadership; may attend events.• Identifies grant proposal opportunities and participates in proposal development, as warranted. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Director, Philanthropy (1)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYExecutes the Company’s strategy related to new business development and client satisfaction by directing and supervising activities, initiatives, and programs that create new business opportunities, drive growth, and achieve client satisfaction and retention. *Preference is to be based in Fort Lauderdale but will also consider Tampa or Orlando.JOB DESCRIPTION<ul><li>Maintains and manages ongoing relationships with the Company’s existing clients by ensuring on-going client communication, soliciting client satisfaction feedback, addressing and resolving client complaints, concerns, and issues, and responding quickly and with urgency to client requests for information, updates, and reports.</li><li>Leads and coordinates initiatives, activities, and strategies for new business and market development by identifying potential clients, initiating and cultivating relationships, soliciting business, creating and presenting formal business proposals and pitches, &nbsp;and following up to consummate the business transaction.</li><li>Provides input into the annual business planning and budgeting process related to Client Services by establishing financial and client satisfaction goals, proposing and cost-justifying programs and investments that drive client satisfaction and growth, and developing tactical plans for achieving annual targets.</li><li>Executes the Company’s new business development strategy by monitoring and analyzing market information and trends for opportunities and potential threats, preparing detailed reports for senior management, and making recommendations on actions for securing the Company’s business relationship with clients and/or the Company’s market position.</li><li>Establishes internal communication networks and client relationship management systems to promote the exchange of information among team members related to client activities, decisions, and issues, and ensure effective management of the client communication process.</li><li>Assists in developing promotional communication materials, brochures, new business pitches, and other collateral material, participates in preparing proposals and responses to RFPs for current and future clients, and promotes the Company by making compelling presentations about its offerings, services and benefits.</li><li>Coordinates, implements, and finalizes due diligence assignments, and acts as liaison with brokers for new fee management business opportunities.</li><li>Improves client service and customer satisfaction by gathering client feedback through surveys and other tools, reviewing input and survey results, identifying themes and issues, and proposing and implementing innovative and cost-effective solutions.</li><li>Regular or routine travel may be required to investigate new business opportunities, learn new markets, attend training programs, business meetings, client presentations, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li></ul>Knowledge, Skills, Abilities:<ul><li>Demonstrated proficiency in written and oral communication skills in order to read, write, and communicate with impact and persuasively. Strong negotiation skills conveying information clearly and navigating conflict through resolution. Demonstrates empathy, critical thinking, relatability, and active listening.</li><li>Proven track record of leading successful business pitches.</li><li>Demonstrated sales skills to include research, prospecting, value delivery, objection handling, and closing the sale.</li><li>Demonstrated proficiency in underwriting models, word processing, spreadsheets, and database management programs in order to develop and/or complete required reports, manage communication, and create and edit impactful presentations, proposals, and other collateral materials.</li><li>Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.</li><li>Demonstrated financial acumen, elevated mathematical skills, underwriting skills (stabilized and lease-up), and reading and interpreting financial statements in order to complete financial records, budgets, underwriting, and other fiscal reporting information.</li><li>Demonstrated ability to gather and analyze market information in order to identify trends, anticipate the impact on the Company’s current portfolio and new business development strategies, and formulate appropriate action plans.</li><li>College degree in business, marketing, advertising, real estate, or related degree and/or equivalent experience in real estate, marketing, client relationships, or sales.</li><li>Bilingual in English and Spanish a plus.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Senior Director, Client Services

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:   The Director of Career Services is responsible for managing all aspects of the Career Services, including student success, graduate outcome plans in relation to the target goals set, the development of strong relationships between employers, graduates, and university departments, marketing graduates to national, regional and local firms, and overseeing all Career Services programs and services offered to students, graduates, and alumni. Technical knowledge of the specific area of assignment may also be required. KEY JOB ELEMENTS: <ul><li>Meet annual goals for college in employment for graduates as designated by South University; comply with all South University and Career Services policies. </li><li>Markets the university’s Career Services program and its graduates for existing employer relationships and developing new employer relationships.&nbsp;</li><li>Work closely with the University Director of Career Services, Program Directors, Deans of Student Affairs, and Campus Presidents/Directors to ensure desirable outcomes are reached for graduates. </li><li>Planning, supervision, and assistance in delivering career programs and workshops (self-assessment, resume writing, interviewing, salary/benefits negotiation, job search strategies) designed to prepare students for the job market.&nbsp;</li><li>Provide individual career guidance for students and graduates seeking jobs.</li><li>Ensure data collection and entry are timely and accurate; maintain graduate files per South University policy.&nbsp;</li><li>Manage service operations to ensure key constituents (students, graduates, alumni, and employers) receive quality services and support. </li><li>Work with the Deans of Student Affairs to provide recruiting activities for remote campuses.</li><li>Oversee the Alumni Association with the Student Affairs Department.&nbsp;</li><li>Other duties as assigned along with the Dean of Student Affairs.</li></ul>REQUIREMENTS: <ul><li>Bachelor’s Degree required; Master’s degree in a related field preferred. </li><li>Five or more years of solid management experience and/or career counseling experience in a corporate or academic setting. </li><li>Knowledge of the career decision-making and placement process. </li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with a range of populations </li><li>Persuasive sales techniques over the phone.</li><li>Interact effectively as a team member and work collaboratively across all departments.&nbsp;</li></ul>ENVIRONMENT:  The environment is dynamic and goal-oriented, requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public. A caring and self-directed nature is essential. Must possess a desire and ability to study, practice, and obtain additional knowledge and skills on an ongoing basis to remain well-versed in financial aid program offerings, policies, and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies. The position works extensively with admissions and enrollment team department personnel. Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems, and private businesses. The duties and characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Bachelor’s Degree</li></ul>

Director of Career Services

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage SUMMARY:&nbsp;This position is responsible for all campus-based military and veteran new student recruitment and retention. The Director provides vision, leadership, strategic direction and support to each South University Campus leading to the enrollment of new military and veteran students. Works directly with each Campus Director/DOAAO, Outreach Director and Admissions Team to exceed budgeted campus enrollment of military and veteran new students. Supports and models the South University Mission, Vision and Core Values. KEY JOB ELEMENTS:1. Recruitment:<ul><li>Partner with each campuses Admissions team and others to learn the recruitment process and ensure goals and strategies align with the overall recruitment targets.</li><li>Develop and implement strategies to reach out to military veterans and active-duty service members and their families.</li><li>Organize and participate in recruitment events, job fairs, and informational sessions.</li></ul>2. Liaison with Military and Veteran Organizations:<ul><li>Build and maintain relationships with military and veteran organizations in all campus communities to facilitate collaboration and referral of prospective students.</li><li>Stay updated on military benefits and educational programs to provide accurate information.</li></ul>3. Outreach:<ul><li>Develop workshops and processes tailored to the needs of veteran students, such as transition assistance, academic advising, and career planning.</li><li>Collaborate with community partners to expand South University’s engagement with military and veteran-friendly organizations.</li></ul>4. Other duties as assigned. &nbsp;REQUIREMENTS:<ul><li>Bachelor’s degree required, Master’s degree preferred</li><li>Minimum of five years of increasingly successful experience in military and veteran student recruitment</li><li>Demonstrated experience as a member of a high performing recruitment team</li><li>Master’s degree preferred</li><li>Good general business knowledge and ability to effectively supervise and lead a staff of professionals with or without reporting lines</li></ul><ul><li>Excellent written and verbal communication skills</li><li>Strong interpersonal skills on both an individual and group basis</li><li>Effective problem resolution skills.</li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or campus, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Travel % 80</li><li> Telecommute % 100</li><li> Required Education Bachelor’s Degree</li></ul>

Director for Military & Veteran Student Recruitment

30-Oct-2024<h4>Director of Technology Communication &amp; UX Strategy</h4>Harvard Medical School 67286BRPosition DescriptionHarvard Medical School is seeking a Director of Technology Communication &amp; UX Strategy responsible for creating standards and overseeing strategies which ensure HMS students, faculty, and staff have a seamless and predictable way to access IT resources, assistance, just-in-time information, and learning modules. This role acts as the customer advocate and voice for improvements in technologies and IT processes across IT and sets the bar for how a service is delivered and communicated to the HMS community. The role will improve availability and user awareness of round-the-clock self-service resources, training, and information to minimize wait times for support.The Director of Technology Communication &amp; UX Strategy will create a vision and strategy for optimizing a user’s experiences, and improvements of existing experiences to enhance user engagement in various areas, including web, mobile, desktop, hardware interfaces, physical environments, and person-to-person interactions. They will drive requirements gathering, execution, and completion of enterprise-wide projects. The Director will serve as the lead service owner for the IT user experience at HMS. They will partner with peers in IT leadership to set the direction for internal operational improvements and drive the gathering and analysis of user data.&nbsp;Reporting to the Associate CIO, Strategic Service Delivery and Design, the Director will be responsible for:<ul><li>Staff Management and Leadership: Responsible for strategic oversight and daily management of HMS IT organizational communications, UX, and web teams, ensuring alignment with IT goals and smooth project execution. Leads goal-setting, team development, and manages workloads to ensure cohesive delivery of critical IT services and initiatives.</li><li>Strategic Leadership: Leads the development and execution of IT communication and UX strategies, driving long-term engagement goals for HMS IT. Partners with senior leadership to shape transformative IT projects that support institutional objectives.</li><li>Technical Leadership: Serves as the technical lead for IT communications, overseeing systems integration, UX/UI design, and digital tools like CMS platforms. Guides web development teams and ensures technical execution of communication and user experience initiatives.</li><li>Cross-Organizational Leadership: Acts as a cross-functional leader, aligning IT communications with broader organizational goals and fostering collaboration across teams in HMS IT. Represents HMS IT in university-wide initiatives, ensuring seamless, data-driven improvements in service communications.</li></ul>Core Duties:<ul><li>Develops and maintains UX standards and guidelines for HMS IT uniformly across all system applications as a mechanism to transform the customer user experience in partnership with HUIT technical standards.</li><li>Designs and implements training standards, programs and materials to educate the HMS community on IT systems, tools, and best practices.</li><li>Serves as UX subject matter expert by educating all IT stakeholders around the topic of improving the “front end” customer experience and the importance of making it as seamless as possible; Leads change management efforts related to UX initiatives.</li><li>Develops and executes the methodology for reporting UX goals and investments by establishing data driven analytics/key metrics which will help anticipate future needs.</li><li>Designs and facilitates collaborative UX training/workshops and suggests it to the development teams, marketing user experience as a guiding principle across IT.</li><li>Partners with distributed IT members in HPC, HSDM, and Wyss to implement UX best practices that may be adopted by the broader community.</li><li>Discovers and document product requirements, identifying data integrations and user interactions between systems.</li><li>Partners with ITSM leadership to ensure knowledge, release, incident, and Major Incident processes are appropriately supported.&nbsp;</li></ul>Basic Qualifications<ul><li>Minimum of 7 years’ post-secondary education or relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills<ul><li>Minimum three years demonstrated highly specialized knowledge of a specific technology</li><li>Knowledge of information technology applications, processes, software, and equipment</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li><li>Solid verbal/written communication skills</li><li>Knowledge of system integration across all IT platforms</li><li>Ability to conduct needs assessments and user research</li><li>Problem solving skills while optimizing data and systems for best possible outcomes</li><li>Track record of successful user research experience</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Additional Information The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e)Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI1659M IT User Experience Mgt V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentInformation TechnologyUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

365 Leadership / Executive Board Jobs