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Job Description and RequirementsAs the Closer II, this person will be responsible for coordinating the closing between the Credit Union Service Organization (CUSO) and its investors/lenders, title companies, and members/borrowers. &nbsp;As the Funder, this person will be responsible for coordinating the flow of funds between investors/lenders, CUSO, and its warehouse lenders Line-of-Credit (LOC), as well as monitoring the LOC status. As the Shipper, this person will be responsible for coordinating the shipping of closed and funded loan files to the respective investors/lenders once the loans have been bought by that respective investor/lender.Essential Functions and Responsibilities:<ul><li>Review Title Commitments.</li><li>Prepare the Final Closing Disclosures.</li><li>Confirm funds to close.</li><li>Order the closing packages and forward to the title company upon internal approval.</li><li>Review Loan Estimate and Closing Disclosures for accuracy and compliance with all real estate related laws.</li><li>Authorize funding and wire funds to title company.</li><li>Make draws on line-of-credit and apply funds to when loans are sold.</li><li>Send executed closing documents to investors.</li><li>Track required wet signature documents and forward to the investor.</li><li>Track the documents that are recorded at the courthouse and forward to the investor.</li><li>Track the final title policy from the title company and forward to the investor.</li><li>Continue to monitor and track any document the investor requests or requires as a condition of the purchased loan.</li><li>Maintain a work queue within a paperless filing system in accordance with institution service level objectives.</li><li>Assist with resolving remaining collateral or title commitment schedule B or C concerns.</li><li>Assist with resolving escalated borrower concerns.</li><li>Coordinate the flow of funds between investors/lenders, CUSO and its warehouse lenders Line-of-Credit (LOC), as well as monitor the LOC status.</li><li>Review and register loans via automated or manually with Mortgage Electronic Registration Systems, Inc.</li><li>Coordinate and initiate 3rd party payments on Mortgage Insurance Premiums and VA Funding Fees.</li><li>Deliver prescribed list of executed closing documents to investor in accordance with the service level objectives.</li><li>Receive closing packages and trailing documents (record deeds, assignments, title policies, etc.) and forward to the investor as required.</li><li>Prepare allonge &amp; assignments to be finalized in order to forward to the investor as required.</li><li>Maintain a log of all transactions with investor(s).</li><li>Resolve post-closing document deficiencies as required by the investor.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul> Requirements:<ul><li>High School diploma or GED</li><li>Minimum of three years of mortgage loan closing experience</li><li>Ability to use independent judgment and be able to multi-task in a fast-paced paperless team environment</li><li>Must demonstrate proficiency and accurate closing document preparation skills</li><li>Must possess excellent communication, interpersonal, and organizational skills</li><li>Must demonstrate courtesy, member/customer service, and tact</li><li>Must work well with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation</li><li>Ability to work successfully under deadlines</li><li>Proficient computer skills and knowledge of Excel, Word, OneNote, Outlook, Power Point, DocuSign, &amp; Mortgage Electronic Registration Systems, Inc.</li><li>Must be available to work on Saturdays as needed</li></ul>Preferred:<ul><li>Bi-Lingual in English/Spanish</li><li>Experience with Encompass LOS</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Domain Mortgage Closer II

Job Description and RequirementsThe Consumer Lending Representative will have the ability to work from home after&nbsp;a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1IKEA-RBFCU Pkwy., Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul>As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat).&nbsp; You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program.&nbsp; If you have a passion for helping others, a career with RBFCU may be just for you. Essential Functions and Responsibilities:<ul><li>Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans.</li><li>Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.</li><li>Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.</li><li>Process paperwork, and collect fees required to complete title work.</li><li>Inform members of loan decisions and provide information for ancillary loan products.</li><li>Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.</li><li>Include appropriate people in decision-making process and make timely and informed decisions.</li><li>Accept responsibility, follow through on commitment, and react well under pressure.</li><li>Strive to meet or exceed department standards.</li><li>All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>One year of financial institution or contact center experience or two years of customer service experience</li><li>Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch)</li><li>Possess excellent organizational, time management, and interpersonal skills</li><li>Ability and desire to work well in a team environment and develop strong working relationships with external parties</li><li>Uphold good attendance, promptness, and accuracy</li><li>Must be able to work a flexible Monday-Saturday schedule (Hours of operation:&nbsp; Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Contact Center Representative: Consumer Lending

Job Description and RequirementsUnder general supervision, the IT System Administrator is responsible for server administration of line of business servers and core functional IT servers; assists Desktop Support with software and hardware requirements; monitors, maintains, and upgrades server OS systems; performs patching and vulnerability remediation via automation tools and manual configurations; responds to after-hour calls; and performs related duties as required.Essential Functions and Responsibilities:<ul><li>Configure, install, and maintain line of business servers and core functional IT servers.</li><li>Participate in 24/7 on-call rotation (generally a full week of on call, scheduled once every 3-4 weeks) and occasionally requires unplanned after hours support for emergency or planned project work.</li><li>Assist with maintaining Microsoft, VMware, and Citrix technologies such as Active Directory, DNS, Group Policies, VM server creation and decommissioning, Citrix VDI administration.</li><li>Serve as initial third-tier support for desktop support team and service desk troubleshooting application performance issues or OS server issues.</li><li>Actively respond to monitored server alerts, tuning server configuration as necessary to remediate alerts.</li><li>Test and evaluate hardware and software for efficiency and compatibility with existing systems.</li><li>Perform security updates and patches on server and PC OS on a monthly basis.&nbsp; Remediation of missing security updates as reported by Information Security and vulnerability management system.</li><li>Ability to adapt to changing organizational and operational needs.</li><li>Ability to communicate effectively, both verbally and in writing, and to establish/maintain effective working relationships with co-workers, employees and the general public.</li><li>Other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED. Associate’s or Bachelor’s degree preferred</li><li>Minimum of one year server support experience &nbsp;</li></ul>Skills and Certification/Licensing:<ul><li>Experience with Microsoft Windows Server 2008, 2012, 2016, 2019 and Windows 10 PC OS</li><li>Experience with VMware virtualization technologies and principles</li><li>Some experience with Citrix VDI technologies and principles</li><li>Some experience with storage area network technologies</li><li>Some experience with Active Directory, DNS, DHCP, and group policy concepts</li><li>Working knowledge of IT Security vulnerability management best practices</li><li>Basic understanding of networking concepts</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT System Administrator

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our North Austin Region starting at $20.00/hour!&nbsp; Candidates selected for this position must be able to work at all of our North Austin area branch locations to meet our growing staffing needs.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!Branch locations include: Domain, Lake Creek, North Austin, Seton, and Four Points branches.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Float North Austin Region - Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsRandolph-Brooks Federal Credit Union is seeking candidates for full time employment opportunities with our Remote Member Assistance team starting at $20.00/hour!The RMA New Account Video Conferencing Specialist will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1Ikea-RBFCU Pkwy, Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul> As a New Account Representative in the Remote Member Assistance department, you will provide exceptional service to members, non-members, branches, and internal departments through multiple communication channels. Establish and update business member relationships with appropriate documentation in accordance with policies, procedures, regulatory laws with supervision. &nbsp;Identify member needs and conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union. &nbsp;To enhance member experience, recommend appropriate products/services and/or solutions.Essential Functions and Responsibilities:<ul><li>Responsible for creating an exceptional member experience</li><li>To identify, analyze and address members’ needs and use cognitive judgment</li><li>Provide consultation on products, services and solutions to improve our member’s economic well-being and quality of life</li><li>To safe guard member and credit union interests and practice advance fraud detection techniques</li><li>Be able to review and analyze state and legal documentation required to establish specialized or business accounts</li><li>Meet and exceed department goals and objectives through key performance indicators and core values</li><li>Accountable for maintaining an in-depth working knowledge of RBFCU Member Handbook, applicable policy and procedure and topical knowledge for all credit union areas</li><li>To create a seamless member interaction, orchestrate multiple software applications such as Onbase, DNA, Loans PQ, FIS, DNA Publisher, Workday, Avaya, DSI Avaya Marquee, Calabrio, Newtek, Rightfax, Obweb scanner, Verafin, Secretary of State, and County websites</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>HS Diploma/GED</li><li>1-3 years job related experience</li><li>Must have good organizational, communication, and interpersonal skills, along with the ability to multi task and manage time effectively with a close attention to detail</li><li>Good attendance and promptness is pertinent</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form</li><li>Ability to deal with problems involving several concrete variables in standardized situations</li><li>Must have one year of financial institution experience and/or one year of customer service experience</li><li>Must be proficient in using PC, Microsoft applications software, Internet Explorer, and other office equipment</li><li>To ensure expectation of service is upheld, must have good organizational, communication, interpersonal and sales skills</li><li>Capable of demonstrating the ability to multi-task, manage time effectively, be detail oriented, accept ownership, and adapt to needs of department</li><li>Self-initiate and apply logic to problem solve with few concrete variables</li><li>Must be able to work a flexible Monday through Saturday schedule</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RMA New Accounts Video Conferencing Specialist - Work From Home Opportunity

Job Description and RequirementsThe Fraud Service Specialist is a dynamic, engaging, and specialized role to help serve members with fraud inquiries, case creation, and investigations via phone and electronic communication.Essential Functions and Responsibilities:<ul><li>Receive and process real time solutions to member, non-member, and internal employee case inquiries. Inquiries could include but not be limited to claim status, transaction inquires, and notify members via all communication channels; including inbound/outbound phone calls, electronic and written communication.</li><li>High level comprehension of phone etiquette standards and member interview techniques.</li><li>Communicate sensitive information clearly and effectively; educating and assuring callers on a complete process and resolution.</li><li>Process and/or research inquiries and transactions as directed by properly identified members utilizing basic fraud detection techniques.&nbsp;</li><li>Display ownership, accountability, and analytical real time decision-making that directly impacts member interactions and accounts.</li><li>Apply critical thinking to identify, research, and correct Account discrepancies, errors, and possible fraud trends.&nbsp;</li><li>Access multiple reporting tools to complete, review, and update account records; ensuring and maintaining data integrity.&nbsp;</li><li>Dedication to developing strong relationships with co-workers, management and other departments.&nbsp;</li><li>Maintain basic working knowledge of RBFCU member handbook, policy and procedures, regulatory laws pertaining to the credit union, and topical knowledge for all credit union area. &nbsp;</li><li>Manage individual department specific metrics and function independently within a designated team with minimal supervision.</li></ul>*This job may be eligible for work from home - hybrid schedule (please refer to the Remote Work Capability and Work From Home section of the Employee Handbook).Requirements:<ul><li>High School Diploma or GED</li><li>Less than one of year of previous job related work experience</li><li>Must be able to work a Monday - Saturday schedule</li><li>Type and 10-key by touch</li><li>Proficient in utilizing PC, software, and other office equipment</li><li>Must have good communication and interpersonal skills</li><li>Good attendance and promptness is pertinent</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Fraud Service Specialist

Job Description and RequirementsInformation Security Assurance Administrators strengthen the organization's information security posture through the construction, socialization and performance measurement of policies and procedures based on best practices, adopted frameworks, and risk assessment activities.&nbsp;Essential Functions and Responsibilities:<ul><li>Contribute to the strategic and tactical initiatives involving activities associated with managing IT Risk.</li><li>Assist with auditing systems, processes and users to ensure compliance with the organization's information security policies and procedures.</li><li>Assist in the creation and analysis of information security reports on the performance of controls across the enterprise.</li><li>Assist with documenting an organization’s information security requirements in a business context and participate in high-level discussions to identify and respond to business risks.</li><li>Assist with security reviews with stakeholders throughout the organization, identifying gaps and developing risk mitigation plans.</li><li>Provides ongoing support of an effective disaster recovery/incident response program. Works with management to ensure that disaster recovery/incident response plans drive proper strategy and procedures.</li><li>Assist with the development and execution of testing processes utilized to validate the disaster recovery/incident response plans. Schedule and lead all tabletop exercises.&nbsp; Develop and understand all testing necessary for a successful execution.</li><li>Works with the IT staff to ensure that disaster/incident response solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.</li><li>Assist with the development and deployment of training documentation and communication of incident procedures to the organization.</li><li>Assist with vendor risk assessments.</li><li>With guidance, produce deliverables, specifically process flows, procedure documentation, writing specialized assessment reports, related to process, tools, and metrics and communication activities.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED. Bachelor’s degree in information technology preferred</li><li>Minimum of 3 years’ experience in IT Operations, Security, Risk, and/or Audit</li><li>Technical Project Management and/or Business Analysis experience desired</li><li>Understanding of technical concepts including system, application and network functions and design</li><li>Understanding of financial institution governance and regulations including SSAE16/18, FFIEC, GLBA and NCUA</li><li>Must have high level of communications skills to communicate with all levels of management</li><li>Experience supporting technical projects with technical and non-technical participants</li><li>Experience directly supporting an organization's information security program through development and implementation of policies, standards and procedures</li></ul>Skills and/or Certifications/Licensing <ul><li>Strong oral/written communication, organization, time management and interpersonal skills</li><li>Highly proficient with Microsoft Office software</li><li>Highly self-motivated, able to multi-task and manage deadlines well</li><li>Security certificates, CISA other IT governance related certifications preferred</li><li>Knowledge of regulations and best practices for information security including guidance published by NIST, FFIEC, and CIS</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Information Security Assurance Analyst

Job Description and RequirementsThe Information Security Analyst performs tasks to implement and maintain the data security controls that are mandated by policies and regulations. Works closely with the Director of Security Operations to identify and recommends opportunities to implement, enhance, develop, and strengthen the IT Security Team. &nbsp;Research security vulnerabilities, implement security controls, configuration changes, patches and needed updates to resolve IT security issues.&nbsp;Essential Functions and Responsibilities:<ul><li>Plan, coordinate and implement operating system, hardware and software security updates.</li><li>Maintain knowledge of current information security regulations and laws effecting the credit union’s records, processes, products and systems.</li><li>Works with IT department and members of the information security team to identify, select and implement technical control.</li><li>Keep up to date with latest security threats and vulnerabilities.</li><li>Reports findings concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.</li><li>Assists security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host-based security systems.</li><li>Develops and validates baseline security configurations for operating systems, applications, networking and telecommunications equipment.</li><li>Assists IT staff in the resolution of security incidents and events.</li><li>Collaborates on IT projects to ensure that security issues are addressed throughout the project life cycle.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>One to three years of technical information security experience performing tasks as described in the job description AND/OR three years hands on Windows or Linux system advanced administration and or SIEM, end point protection systems, vulnerability management systems, malware detection and remediation processes &nbsp;</li><li>Secure coding knowledge desired&nbsp;</li><li>Knowledge of computer system services, patch management software, mobile device management, 3rd party patch management software, end point protection systems, data loss prevention systems, vulnerability management systems, firewalls, proxies, malware detection and remediation processes</li></ul>Skills and/or Certifications/Licensing:<ul><li>Prefer relevant security certifications such as CompTIA Security+, CompTIA Linux+ or vendor related certifications from Microsoft or Cisco</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Information Security Analyst

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently seeking Collectors for&nbsp;the Administrative Service Center - Live Oak, Texas or work from home if not located near this RBFCU location. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment. </li></ul>In addition, we are offering a sign-on bonus! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings).Our Collectors provide excellent and considerate member service while working in a call center environment receiving incoming calls, as well as making outbound calls to members who have fallen delinquent on their loan(s) to get a better understanding of the situation and help determine what options may be available to assist; making an effort to obtain payment and/or negotiate payment plans.Essential Functions and Responsibilities:<ul><li>Provide excellent and considerate member service</li><li>Maintain a high volume of outbound phone calls</li><li>Maintain a high volume of inbound phone calls</li><li>Collect payments on past due loans</li><li>Negotiate payment plans</li><li>Review member status for possible delinquency assistance</li><li>Monitor queue reports to effectively manage delinquency portfolio</li><li>Initiate repossession proceedings when applicable</li><li>Initiate foreclosure proceedings when applicable</li><li>Identify and recommend loans for charge off</li><li>Manage account restrictions and member's account services</li><li>Generate written communication when applicable</li><li>All other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Less than one year of collections, call center, or financial institution experience</li><li>Ability to maintain and exceed collector performance metric goals</li><li>Knowledge of various loan products (Auto/Mortgage/Unsecured)</li><li>Attention to detail</li><li>Ability to prioritize and manage multiple responsibilities</li><li>Excellent written and verbal communication abilities</li><li>Commitment to excellent customer/member service</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Call Center Representative: Collector

Job Description and RequirementsThe Cloud Information Security Analyst will performs tasks to implement and maintain the data security controls that are mandated by policies and regulations. Works closely with the Director of Security Operations to identify and recommends opportunities to implement, enhance, develop, and strengthen the IT Security Team.Research security vulnerabilities, implement security controls, configuration changes, patches and needed updates to resolve IT security issues. Essential Functions and Responsibilities:<ul><li>Serve as the central point of contact for IT Security for other Technology teams within the organization related to cloud technologies.</li><li>Assist with design and develop security architectures for Cloud and Cloud hybrid based systems.</li><li>Assist with design and implement Cloud-native architectures that will allow business requirements to be met with a minimal degree of risk to the organization.</li><li>Represent security in development and implementation of the overall enterprise Cloud architecture.</li><li>Works with infrastructure services, and application development organizations to choose appropriate cloud technology solutions.</li><li>Identifies, recommends, coordinates, and delivers timely knowledge to support teams regarding cloud security technologies, processes or tools.</li><li>Create, modify, and maintain cloud architectures documentation.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED. Associates Degree in Information Technology, Information Security or Information Assurance preferred</li><li>One to three years of technical information security experience performing tasks as described in the job description and or three years hands on cloud and cloud hybrid systems</li><li>Previous experience in a Security Analyst role</li><li>Demonstrated Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies such as (Secure Software development, Application Security, data protection, cryptography, key management, and identity access management</li><li>Knowledge of standard Cloud-native authentication mechanisms</li><li>Familiarity with deployment orchestration, automation, and security configuration management.</li><li>Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies</li><li>Experience with enterprise applications (architecture, development, support, and troubleshooting)</li><li>Ability to perform threat modeling and design reviews to assess security implications and requirements for introduction of new technologies</li><li>Familiarity with O365 implementation and ongoing transitions</li></ul>Skills and/or Certifications and Licensing:<ul><li>Prefer relevant security certifications such as CompTIA Security+, CompTIA Linux+ or vendor related certifications from Microsoft or Cisco</li><li>Knowledge of standard Cloud-native authentication mechanisms </li><li>Familiarity with deployment orchestration, automation, and security configuration management.Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies</li><li>Experience with enterprise applications (architecture, development, support, and troubleshooting)</li><li>Ability to perform threat modeling and design reviews to assess security implications and requirements for introduction of new technologies</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

20 RBFCU Jobs