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<br><strong>Program Manager</strong><br><strong>The Role</strong><br> As a Program Manager, you will be responsible for working across the firm to ensure the successful delivery of critical Contact Center transformation initiatives.&nbsp;<br> In this highly visible and collaborative role, your program management skills and experience including planning, dependency mapping, risk identification/mitigation, ability to work seamlessly across the firm and communication will create the framework to meet modernization commitments.&nbsp;<br> You are drawn to work that is fast paced, demanding, and deeply rooted in agile principles.<br><strong>The Expertise and Skills You Bring</strong><ul><li>Demonstrated Program Management skills.</li><li>10 years of related work experience in large Project or Program Management using Agile frameworks and processes.&nbsp;</li><li>A continuous improvement mindset working in an agile environment.</li><li>Scrum @ Scale experience a plus</li><li>Applicants must have strong analytical, organizational and communication skills, conceptual thinking, and problem-solving capabilities. Flexibility and ability to contribute to team are musts.</li><li>Proven situational thinking; analytical, creative, strategic, and tactical thinking where necessary.</li><li>Applying meaningful metrics to planned outcomes to chart progress toward achieving goals.</li><li>Hands on experience delivering complex technical projects requiring collaboration across organizations.</li><li>Experience working with business and technical team members in a matrix environment at all levels.</li><li>Strong relationship building and management skills including diplomacy.</li><li>Ability to influence all levels of the organization.</li><li>Priority management and demonstrated team leadership.</li><li>Strategic thinker and ability to distill complex ambiguous scenarios into simple actionable plans.&nbsp; Ability and flexibility to manage multiple deliverables in a deadline driven environment.</li><li>Experience interacting with and presenting to senior leadership.</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress.</li></ul><p><strong>The Team </strong><br> Your work will support the growth of Fidelity’s Personal Investing, Workplace, and Institutional businesses by helping enable the strategy of our Contact Center platform in the cloud. &nbsp;Our Mission is to CONNECT clients &amp; associates WHENEVER; WHEREEVER &amp; HOWEVER they want. Our common purpose as an organization is to create better futures for our clients, associates, and Fidelity. We take phenomenal pride in making the world’s most trusted financial expertise accessible at the preference of the client. We strive to empower our clients to make smart financial decisions so they can reach their goals and live the life of their dreams!<br> At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for, 5 consecutive days, every other week. These requirements are subject to change.</p><p> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br> &nbsp;</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Program Manager

<br><strong>Full Stack Engineer</strong><br> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Merrimack, NH!<br><strong>The Role</strong><br> The High Income and Alternatives Technology team is looking for a hardworking, highly motivated senior software engineer with strong understanding of programming fundamentals and software design to join their ranks. Prior development experience in investment management domain will be a strong plus.<br> In this role, you will be responsible for the development of quality software components that are used by Portfolio Managers and Analysts in managing of over $100 Billion in High Yield, Credit Alternatives, and Systematic Investment Research Funds. You will engage, shape, and productively contribute to Alphabet, our flagship portfolio construction platform.<br> In addition to building software, you will have an opportunity to help define and implement development practices, standards, and strategies across multiple teams.<br> This position can be in Merrimack or Boston, with Merrimack being the preferred location.<br><strong>The Expertise We Need</strong><ul><li>Bachelor’s degree (or higher) in a quantitative or computational field such as Computer Science, Statistics, or Applied Mathematics.</li><li>6+ years of hands-on experience building complex software solutions, preferably with investment management professionals.</li><li>Ability to effectively communicate with multiple stakeholders including researchers, portfolio managers, and technology partners.</li><li>Full-stack software development knowledge preferably with <strong>Angular</strong>, <strong>Java</strong>, <strong>Spring Boot</strong></li><li>Favor Agile development practices that prioritize the incremental delivery of working software and respond well to change in requirement scope.</li><li>Ability to accept and adapt to scope changes incorporating it seamlessly.</li><li>A great plus to have skills and experience in <strong>SQL</strong>.</li><li>Understanding of Fixed Income instruments, security analytics, investment workflow and functioning of bond markets is a significant plus.</li><li>Experience with AWS cloud environment development and deployment is a plus.</li><li>Kubernetes/EKS deployment and operations management exposure is a plus.</li><li>Experience testing software is required and testing at all levels (unit, integration, end-to-end) is preferred.</li></ul><p><strong>The Team</strong></p><ul><li>We have a passion for technology and love fixing and solving complex problems.</li><li>We enjoy working in teams, love to collaborate, share, and learn.</li><li>We are self-motivated, take initiative, and make decisions with a bias for action.</li><li>We care about the quality of our work, favor strong coding standards and patterns, and build with testability in mind.</li></ul><p><strong>Dynamic Working </strong><br> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><p> The hourly pay rate range for this position is $55.00-80.00 per hour.&nbsp;<br> &nbsp;<br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.&nbsp;</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Full Stack Engineer

<br><h4><strong>Senior DevOps Engineer </strong></h4><p>Fidelity Investments is looking for top DevOps engineering talent that can, via skilled development of CI/CD processes, deliver enterprise scale customer facing services. This role will play a key part in developing Fidelity’s next generation of life events planning solutions.</p><h4><strong>The Team</strong></h4><p>As part of the Advanced Process Solutions division within Fidelity Investments, you will join a Scrum team of 6-8 hardworking individuals tasked with re-imagining the customer experience and associate workflow for Fidelity. The team will be focused on developing a new microservices based platform to support life events and beneficiary qualification process. The product would be developed primarily using Java, JavaScript, Python and AWS services.</p><h4><strong>The Expertise You Have </strong></h4><ul><li>Bachelor’s Degree in Computer Science / similar technical subject area and/or equivalent experience </li><li>Proven experience of 5-8+ years in a DevOps role </li><li>Strong Linux systems administrative expertise </li><li>Experience with AWS services such as EKS, EC2, ECS is required </li><li>AWS or Kubernetes Certification preferred </li><li>Pipeline automation and orchestration using the following stack: CodeBuild/CodePipeline, Jenkins, JFrog Artifactory, Sonar, Veracode, Docker, GIT, Maven, Kubernetes </li><li>Expertise in developing Jenkins pipelines along with use of Maven/Gradle for CI/CD </li><li>Experienced on how development teams build their APIs and common deployment models </li><li>Experience with monitoring automation systems such as Datadog, ELK, CloudWatch or Splunk. </li><li>Understanding of networking infrastructure and protocols </li><li>Excellent troubleshooting and problem solving </li></ul><h4><strong>The Skills You Bring </strong></h4><ul><li>You thrive in a collaborative environment and taking on new challenges </li><li>Your communication with peers and leaders is clear and effective </li><li>You are willing and excited to add your voice and opinion to the discussion </li><li>You love to take initiative to solve a problem and get the job done </li></ul><h4><strong>The Value You Deliver </strong></h4><ul><li>Accountable for consistent delivery of functional software – sprint over sprint, release over release </li><li>Excellence in software DevOps practices and procedures </li><li>Responsible for on-call support rotation with your product team </li><li>Responsible for monitoring performance, security, usability, reliability, and scalability of application services </li><li>Forever learning and expanding your skills to help create a well-rounded team </li></ul><h4><strong>Company Overview</strong></h4><p>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.</p><p>Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Senior DevOps Engineer

<br><h4><strong>The Expertise We Are Looking For</strong></h4><ul><li>Strong skill and curiosity about 2D animation and video creation, including motion graphics, digital design, audio editing, and post-production skills. </li><li>Proficiency in filming, lighting, and audio recording on-screen talent </li><li>Technical proficiency in film and visual design software, particularly in Adobe After Effects; competency in Adobe Illustrator, Photoshop, Premiere, and/or Audition is a bonus. </li><li>Proven experience in using UX design standard processes to effectively present design ideas, processes, and solutions to teams and clients. </li><li>Demonstrates ability and interest to think critically and creatively while collaborating with business partners on projects. </li><li>Keen organizational skills and attention to details </li><li>3-5 years business experience in a related role plus an undergraduate degree in animation, film design, graphic design, fine arts, or related fields </li></ul><h4><strong>The Purpose of Your Role</strong></h4><p>This role brings to life the value and impact that Fidelity’s innovative workplace investing products offer our clients. Your motion graphic, film, and design skills will form the foundation of a video education series that empowers clients to use our products and platforms. You will be a critical member of an in-house team of technical writers, consultants, and instructional designers, helping us turn words and ideas into engaging visuals and illustrations, while also giving you the chance to absorb business skills, financial knowledge, and project management processes.</p><h4><strong>The Skills You Bring</strong></h4><ul><li>You have a passion for communicating visually to help people understand and engage information. </li><li>You have prominent levels of technical proficiency in programs like Adobe After Effects, Premiere, Audition, Photoshop, and Illustrator, with a portfolio and/or reel showing your finished work in those programs. </li><li>You are enthusiastic about filming and directing in-person talent in a professional manner, using your skills with lighting, camera operation, audio recording, and communication. </li><li>You enjoy teamwork and being the person on the team who can make visual ideas come to life. </li><li>You are highly creative and interested in how creative skills translate to business objectives and achievements. </li><li>You focus on the customer, listening closely for their needs and keeping their language and priorities top of mind as you design. </li><li>You are excited about collaborating and communicating closely with teams and other partners via a distributed model, to consistently deliver design solutions for approval. </li><li>You are enthusiastic about resolving client struggles through phenomenal design. </li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Crafting an ongoing and growing library of short educational videos in compliance with visual design standards, brand guidelines, legal/regulatory business processes to educate clients on equity compensation. </li><li>Translating storyboards you receive into video content, incorporating feedback and edits, and implementing those changes to build high quality videos with clean audio quality for final review. </li><li>Leading subject matter experts through the filming process to create a relaxed and professional environment to develop high quality video content. </li><li>Supporting efficient processes and project management practices, to sustain production work that is consistent and of high quality. </li><li>Collaborating with your team members and offering your visual expertise to ensure efficient workflow and quality assurance. </li><li>Contributing ideas for continual improvement of the video education product, as well as related digital and audio assets that support the education function, to maintain a culture of continuous improvement and innovation. </li><li>Demonstrating project management skills and creative strategies to deliver high quality experiences for our business partners and clients. </li></ul><h4><strong>How Your Work Impacts the Organization</strong></h4><p>Your work will directly contribute to Fidelity’s Workplace Investing goals as we improve self-service for our plan sponsors and employers. Clear, accessible, modern education delivered on a foundation of high-quality videos is a key area of innovation for Workplace Investing.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

2D Animation Designer

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior SaaS Security Specialist to work in&nbsp;Boston, Mass.</p><p>The role of Principal SaaS Security specialist is to support key tools and data related activities as part of Vendor security platform. This role is within the Enterprise Cybersecurity’s Vendor Cybersecurity Team that is part of External Defense Product Area. This role offers significant exposure to Enterprise Systems &amp; Architecture (both on-prem &amp; cloud), opportunities to evaluate, implement &amp; manage best-in-class Third Party Risk Management tools and technologies. The role provides great exposure towards developing expertise into Cyber Systems &amp; Software engineering and industry-leading Cybersecurity practices.</p><h4><strong>The Team</strong></h4><p>Enterprise Cybersecurity (ECS) sets Fidelity’s strategy, policy, and standards for the security of the enterprise cyberspace. We focus on threat reduction, vulnerability elimination, deterrence, international engagement, incident response, resiliency, and recovery policies and activities.</p><h4><strong>The Expertise You Have</strong></h4><ul><li>Bachelor's degree in computer science or equivalent technology field. </li><li>5+ years’ experience on Cloud &amp; SaaS Security is required </li><li>Expertise in Cybersecurity tools and processes in one or more of the following areas: Data Security, IAM and Application Security is required </li><li>Exposure to Security Posture Management on SaaS/Cloud/Data/Applications is highly desired. </li><li>Background in DevOps processes, API integration etc. is highly desired. </li><li>Knowledge of third-party governance, risk &amp; compliance tools, processes and systems is highly desired. </li></ul><h4><strong>The Skills You Bring</strong></h4><ul><li>Programming knowledge in Python, or equivalent scripting </li><li>Experience with DevOps is a plus </li><li>Experience with creating and maintaining Data Pipelines </li><li>Experience with cloud computing (AWS / Azure) </li><li>Experience using and development Business Intelligence is desired </li></ul><h4><strong>The Value You Deliver</strong></h4><p>Daily news stories describe cyber breaches and the ways that companies and individuals are victimized. To protect our customers and Fidelity's reputation, it is imperative that the firm and all associates take protective steps. The Software engineering chapter within Enterprise Cybersecurity does just that – working every day to ensure that Fidelity and our customers stay safe.</p><p><strong>The hourly pay rate range for this position is $70-75&nbsp;per hour. &nbsp;</strong><br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Principal SaaS Security Specialist

<br>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/AWS Cloud Developer to work in Merrimack, NH or Smithfield, RI! <p> The Role The Fidelity Institutional Technology (FIT) group is looking for highly motivated and accomplished full stack engineering talent with a passion for crafting and delivering software solutions to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of FI’s client platforms and offerings. In this role you will use your knowledge of software development, platform integration, and cloud computing develop a diverse suite of applications that support our intermediary (correspondent and advisor) and institutional business. You will be a member of our team collaborating with product management, architecture, engineering, and technology partners to innovate, design, and deliver highly scalable applications and platforms using Agile methodologies.</p><p> The Team FIT exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The FI Wealth Management Domain within FIT has a focus on creating &amp; supporting the products that enable managed product distribution (both on and off platform).</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Bachelor’s or master’s degree or equivalent experience in Computer Science, Software Engineering or related field.</li><li>8+ years of full-stack software development experience with architecting, crafting, developing, and maintaining multi-tier applications.</li><li>Strong expertise with the following desired skills: Java/J2EE, Spring/Spring Boot, RESTful Services, Python, Serverless APIs, Cloud Computing (AWS), Kubernetes, Angular or React, Test and Deployment technologies.</li><li>Hands-on experience with API Design &amp; Development, AWS (Cloud) Development/Migration, Data Design, Batch Processing, Workflow/Process Automation.</li><li>Cloud Computing skills using AWS, such as API Gateway, Lambda, Step Functions, SQS, EC2, ECS, EKS, S3, CloudWatch, KMS and IAM roles/policies.</li><li>Experience with relational and NoSQL databases in AWS.</li><li>Terraform experience preferred, CloudFormation Templates at minimum.</li><li>Proficiency with front-end frameworks, libraries, and related technologies.</li><li>Experience using logging/observability tools such as Datadog, Splunk and ELK Stack</li><li>Strong CI/CD skills including full scale security and quality testing, build and deployment automation (Kubernetes, Maven, Jenkins, Stash, Ansible, Docker)</li><li>Experience implementing projects as a team in Agile environments (Kanban and Scrum)</li><li>Excellent analytical, communication and presentation skills and the ability to run with multiple tasks at a given time.</li><li>Experience mentoring engineers, leading technology roadmaps, and facilitating collaboration across technology partners.</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Deliver high quality, timely, efficient, and maintainable software solutions in an agile environment to meet functional and non-functional business requirements.</li><li>Actively contribute to and improve engineering practices such as code and design reviews, source control strategy, environment strategy, testing automation and CI/CD pipelines</li><li>Work with product owners, peer technical leads and architects as required to influence technical improvements to the platform.</li><li>Develop a keen understanding of the business domain and actively participate in technology discussions with business partners and other external parties.</li><li>Investigate creative practices and share them with your teams.</li></ul><strong>Please see the below pay rate range for the work location of Rhode Island only</strong>: $72.00-102.00 per hour. &nbsp; <p> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br> &nbsp;</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Senior Java/AWS Cloud Developer

<br><h4><strong>The Role</strong></h4><p>Fidelity is currently seeking top candidates to serve Fidelity as a Security Officer. This position is located in Westlake, TX. Are you eager to part of something positive and work within a dynamic and collaborative team environment? Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations. A career at Fidelity within Global Security Operations (GSO) as a Security Representative will equip you with not only a fundamental security skillset that is first in class, but also essential qualifications for any career path you choose to follow. If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!</p><h4><strong>Schedule</strong></h4><p>Day shift is 6:00am to 6:00pm; Night Shift is 6:00pm to 6:00am</p><p>We rotate shifts each quarter.</p><p>Monday, Thursday and Friday = 36-hour week</p><p>Tuesday, Wednesday, Saturday and Sunday = 48-hour week</p><p>The 48-hour week rolls into the 36-hour week. So, you would work Saturday and Sunday to finish off the 48-hour week, then work Monday to begin the 36-hour week.</p><h4><strong>Qualifications</strong></h4><ul><li>Examples of security related skills you will learn are security risk assessment, knowledge of security principles (incident management, life safety, investigations, workplace violence prevention, threat assessment), security technology, physical security principles and first responder certifications. </li><li>As a Security Representative, you must be motivated, engaged, ambitious, and energetic. </li><li>This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. </li><li>You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors. </li><li>Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen. </li><li>0-2 years’ work experience in any field </li><li>Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends. </li><li>Associate or bachelor’s degree </li><li>Ability to spend periods of time walking or standing at a fixed post. </li><li>Ability to perform first-responder rescue activities involved with medical or facility emergency situations. </li><li>Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training. </li><li>Ability to acquire knowledge of basic physical security techniques and principles through training. </li><li>Ability to present a neat, clean, non-threatening appearance and professional demeanor. </li><li>Ability to demonstrate poise and self-control under stress. </li><li>Basic computer proficiency </li><li>Dedication to excellent customer service </li><li>Good analytical skills </li><li>Onsite work only </li><li>Proficient with standard computer applications and ability to learn specialized programs/applications. </li><li>Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation. </li><li>Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. </li></ul><h4><strong>Responsibilities</strong></h4><ul><li>You will also have the opportunity to develop other professional skills such as effective communication, critical thinking, customer service, relationship management, vendor management, scheduling and budgeting. </li><li>Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols. </li><li>Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies. </li><li>Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces. </li><li>Review recorded calls to assess threats to our associates, facilities, and business. </li><li>Enable a security program to reduce the risk of those potential and actual threats to our associates, workspace, business and reputation. </li><li>Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace. </li><li>Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities. </li><li>These investigations will account for 7 years or more of history, depending on the role. </li></ul><p>The hourly pay rate range for this position is $20.00-25.00 per hour.</p><p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Security Officer

<br>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a&nbsp;Fraud Surveillance Analyst&nbsp;to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. <p> As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<br><strong>The Expertise We’re Looking For</strong></p><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><p><strong>The Purpose of Your Role</strong><br> The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.<br> Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<br><strong>The Skills You Bring</strong></p><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><p><strong>How Your Work Impacts the Organization</strong><br> Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.</p><p><strong>Dynamic Working – Post Pandemic</strong></p><p> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fraud Surveillance Analyst

<br>Fidelity TalentSource is your destination for discovering your next temporary&nbsp;role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to&nbsp;work Hybrid at our&nbsp;Westlake, TX; Merrimack, NH; or Covington, KY facility. <p> As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a customer committed fraud, gained unauthorized access to a client’s accounts, or opened a new account using a stolen identity. To accomplish this, you analyze data from internal proprietary fraud systems and business applications. You also work closely with other teams across Fidelity. You play a critical role in protecting Fidelity and its customers.<br><strong>The Expertise We’re Looking For</strong></p><ul><li>High School / College degree and/or 4 years of work experience in a relevant field</li><li>Shown experience in the financial services industry</li><li>Tried knowledge of financial transactions as well as a firm understanding of trading markets and operations</li></ul><p><strong>The Purpose of Your Role</strong><br> The Fraud Surveillance group within Fidelity’s Financial Intelligence Unit (FIU) plays a vital role in helping the firm prevent, detect, and respond to incidents which could pose significant financial risk to the firm. As a Fraud Surveillance Analyst, you will be responsible for analyzing fraud alerts, for all lines of business, generated through proprietary and commercial surveillance applications.<br> Working collaboratively in a team environment with other surveillance personnel is paramount in this role. The role also provides the opportunity for candidates to build strong working relationships with business partners.<br><strong>The Skills You Bring</strong></p><ul><li>Your passion for partnership, collaboration, and building strong working partnerships</li><li>Your excellent verbal and written communication skills and ability to thrive in a cross-site team setting</li><li>Your ability to prioritize your time in a fast-paced environment</li><li>Your analytical and decision-making skills to assess situations and take appropriate actions</li><li>Your understanding of financial transactions and trading markets</li><li>Knowledge of Fidelity systems preferred</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Protecting our clients and the firm from losses resulting from fraudulent activity</li><li>Ensuring timely and accurate analysis within Fraud Surveillance detection systems</li><li>Communicating your findings to management and colleagues</li><li>Conducting and coordinating research requests as needed</li></ul><p><strong>How Your Work Impacts the Organization</strong><br> Fraud Surveillance Analysts play a vital part in protecting Fidelity’s customers and our reputation. Tens of thousands of transactions occur daily across all of Fidelity. The Fraud Analyst monitors this activity to detect fraudulent activity and mitigate financial losses.</p><p><strong>Dynamic Working – Post Pandemic</strong></p><p> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.&nbsp;<strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.&nbsp;</strong></p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

<br><h4><strong>Business Systems Analyst (Salesforce)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!</p><h4><strong>The Role</strong></h4><p>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:</p><ul><li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul><p>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Business Systems Analyst plays a leading role in all phases of digital product management, including:</p><ul><li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul><h4><strong>The Expertise and Skills You Bring </strong></h4><ul><li>Bachelor's degree in business, finance, management or technology related field </li><li>8+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Contact center digital solutions expertise </li><li>Client-obsessed with a passion to tackle challenges through a data driven approach </li><li>Strong acquisition, refinement, and prioritization of requirements </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Experience in iterative SDLC and changing requirements </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>An affinity for technology and a continuous learning approach regarding industry innovations </li></ul><h4><strong>The Team</strong></h4><p>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned.</p><p>You will be aligned with one of our Salesforce squads that is helping our associates by making their lives easier and experience better.</p><h4><strong>Dynamic Working </strong></h4><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

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