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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PediatricsAll Locations: East BostonPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday-Thursday, 4pm-9pm and Saturdays 10am-2pm and includes flexibility based on department needEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience

East Boston Neighborhood Health Center

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: Primarily performs all registration and scheduling related activities in the South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills.Essential Duties &amp; Responsibilities<ul><li>Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation.</li><li>Communicates accurately and clearly to make sure patient/colleague understands information provided</li><li>Demonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from others</li><li>Is responsive to feedback and demonstrates ability to apply feedback</li><li>Maintains a positive attitude</li><li>Adheres to Attendance, Punctuality, Dress code, Cell phone &amp; all NeighborHealth policies such as privacy, patient identification and infection control.</li><li>Maintain excellent punctuality and attendance.</li><li>Timely and accurate completion and submission of timesheets</li><li>Exhibits attentiveness at work by following NeighborHealth cell phone policy.</li><li>Attends and actively participates in staff meetings and trainings.</li><li>Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organization</li><li>Demonstrates self-motivation and independence by making optimal use of standby time</li><li>Understands the importance of covering all areas/tasks as needed to fulfill core departmental functions.</li><li>Verifies insurance per dept protocol using external insurance websites/portals and or RTE</li><li>Works within the scope of the departmental guidelines</li><li>Takes detailed messages and documents/sends via the appropriate communication tool</li><li>Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart.</li><li>Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.</li><li>Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyle</li><li>Strives to find common ground when interacting with patients and colleagues</li><li>SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents.</li><li>Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, and Behavioral Health. Also assist with the COVID lines as needed. Back up agents for Women’s Health, Pediatrics and Recovery Services lines.</li><li>*plan to take service lines as prime agents</li><li>Meets departmental metric of completing 60-90 calls per day</li><li>Appropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health,, and the COVID Department</li><li>Appropriately creates telephone and refill encounters and routes to the appropriate pools</li><li>Appropriate create COVID lab orders in Epic and create negative test result letters as needed</li><li>Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Follows the check in/registration guidelines</li><li>Follows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in person</li><li>Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol</li><li>Monitors waiting rooms when covering Registration</li><li>Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms.</li><li>Faxing sorting and distribution</li><li>Complete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH, Dental, Recovery Services, Neurology, Acupuncture, and Pedi Asthma</li><li>Complete the telehealth reports for all departments/providers at South End</li><li>Completes the Nutrition WQ/outreaches in the SE Internal WQ</li><li>Completes the in basket/staff messages request from providers</li></ul>EDUCATION: <ul><li>High School Diploma or G.E. Equivalent required.</li></ul>EXPERIENCE:<ul><li>One year of customer service experience previous experience in health insurance or medical setting strongly preferred.</li></ul>SKILLS/ABILITIES:<ul><li>Bilingual in English and Spanish required. </li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>

Coordinator Patient Access SECHC

Title Assistant Community Outreach &amp; Engagement Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Assistant Community Outreach &amp; Engagement Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Port Jefferson Station&nbsp; Salary $42,500/yr.&nbsp; Days/Hours Tuesday - Saturday; 11am - 7pm&nbsp; Description Concern Housing is looking for an Assistant Community Outreach &amp; Engagement Coordinator to join our team and work in the the Opioid Prevention Program! The&nbsp;Assistant Community Outreach &amp; Engagement Coordinator will support the Community Outreach &amp; Engagement Coordinator with facilitating various activities within the program. This position focuses on assisting with program planning, mentorship, and creating a safe and engaging environment for participants. The Assistant Coordinator will work with adults and youths to promote personal growth, skill development, and positive social interactions.Duties and Responsibilities:<ul><li>Research and identify community resources as related to specific program workshop topics geared towards enhancing individuals’ personal well-being, including healthy relationships, financial literacy, substance use prevention, job readiness, stress management, etc.</li><li>Co-facilitate/facilitate workshops and activities as indicated by the Director.</li><li>Provide transportation to external forums, trainings and workshops.</li><li>Provide mentorship to help individuals build self-esteem and confidence.</li><li>Attend weekly supervision and staff meetings.</li><li>Remain current with all agency required compliance documents and trainings.</li><li>Other tasks as assigned by the Community Outreach &amp; Engagement Coordinator.</li></ul>Salary: $42,500/yr. &nbsp; Position Requirements High school diploma or equivalent; some college coursework in a related field is a plus. Prior experience working with adults and youth in a mentoring, coaching, or educational capacity is preferred. Experience working with individuals who have substance use histories. Strong communication and interpersonal skills. Knowledge of youth development principles and issues facing young people. Patience, empathy, and the ability to relate to and engage with diverse groups of people. Ability to work collaboratively as part of a team and take direction from program leadership.Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Assistant Community Outreach & Engagement Coordinator

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Surf Vets- Coney Island&nbsp; Salary $55,000&nbsp; Days/Hours Monday - Thursday; 8am - 4pm AND Saturday; 10am - 6pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Responsibilities Include but are not limited to: <ul><li>Facilitate supportive tenants linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health &nbsp;services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress.&nbsp; Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self management, medication self sufficiency, housing readiness and financial competency</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim</li><li>Provide supports to ensure availability of full range of housing services, including maintenance issues</li><li>Attendance at weekly supervision and staff meetings</li><li>Other duties as assigned by the Program Director or Supervisor</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Service Coordinator

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Rochester Ave. Brooklyn, NY&nbsp; Salary $55,000/yr.&nbsp; Days/Hours Sunday-Thursday; 10am-6pm&nbsp; Description The Service Coordinator is responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for their clients. Responsibilities include but are not limited to:&nbsp; <ul><li>Facilitate residents’ linkage with services available in the community (e.g., case management, clinical services, day programs, vocational services and opportunities, community integration, entitlements, etc.).</li><li>Development of quarterly goal plans, functional assessments, goal plan reviews. Weekly meetings with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services.</li><li>Housing services including assistance with maintenance issues.</li><li>Provide daily living skills training (e.g., medication monitoring and training, cleaning, money management, etc.).</li><li>Perform monthly fire safety inspections.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000/yr. &nbsp; Position Requirements Bachelors Degree preferred in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Title Employment Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Employment Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Surf Vets- Coney Island&nbsp; Salary $57,500 - %60,000&nbsp; Days/Hours Saturday - Wednesday; 7am - 3pm&nbsp; Description Concern Housing is seeking an&nbsp;Employment Coordinator who will be responsible for providing support and assisting supportive tenants with reintegration into the workplace, including support of the veteran employees of the Cyclone Bagels café at Surf Vets Place.&nbsp; Responsibilities Include but are not limited to: <ul><li>Support of Cyclone Bagels veteran employee workforce, including coverage when a veteran employee cannot fill their expected shift in bagel shop, as needed</li><li>Identify additional veteran employees for Cyclone Bagels to cover any workforce shortages</li><li>Development of supported employment program for Concern NYC programs to include assessment of tenant vocational skills, work experience and job preferences toward development of individualized employment plans.&nbsp; Explore possible expansion of agency’s contractual relationship with Access VR</li><li>Assist tenants with relevant job development and job seeking activities and work to build suitable employment relationships in NYC area</li><li>In conjunction with NYC Financial Case Manager, provide benefits advisement to allow clients to make informed choices regarding the range of benefits they receive, or those for which they may be eligible, and the impact of employment on entitlements.</li><li>Assist with resume building, interviewing skills, orientation to transportation, coping skills, and stress management as related to securing and maintaining employment.</li><li>Provide individualized, supportive services to assist tenants in sustaining employment, including on-site job guidance/coaching.&nbsp; Focus on substance use relapse prevention and crisis planning for tenants in their recovery journey around employment&nbsp;</li><li>Provide education and support to employers, where agreed upon by the tenant, which may include negotiating job accommodations and follow-up contacts with the employer.</li><li>Utilize outreach services to foster partnerships with other community organizations as related to supported employment opportunities.&nbsp;</li><li>Complete assessment and progress note documentation in Precision Care in accordance with agency’s quality assurance policies and procedures.</li><li>Remain current with all Agency required compliance documents and trainings</li><li>Other duties as assigned by supervisory staff.</li></ul> Salary Range- $57,500 - $60,000&nbsp; Position Requirements Bachelor’s degree preferred in mental health or social services. Experience in the hospitality industry is preferred.&nbsp; At least 2 years of related experience in vocational services.&nbsp; Valid driver’s license preferred. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Employment Coordinator

Title Quality Improvement Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position QI Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Brooklyn, NY&nbsp; Salary $70-$80K&nbsp; Days/Hours Monday - Friday; 9am - 5pm&nbsp; Description The Quality Improvement Coordinator participates in overall execution of Quality Improvement and Compliance Department activities, including but not limited to audit activities, incident management, program support and policy and procedure implementation and administrative follow up.&nbsp;&nbsp; This individual also participates in Admission activities, including intakes.&nbsp; Responsibilities include but are not limited to: <ul><li>Incident Management tracking activities and administrative follow up, including, but not limited to coordinating meetings, taking minutes, completing NIMRS reports, completing Precision Care Incident reports, completing quarterly and annual trend reports, incident follow up and tracking/gathering supporting documentation.&nbsp; Conduct incident investigations and post mortem reviews, as assigned and complete related follow up.&nbsp;</li><li>Develop expertise in Electronic Health Records system, support and facilitate agency internal Precision Care Help Desk and provide troubleshooting and technical support as needed.&nbsp; Complete administrative follow up and track all problems to ensure resolution of issues.</li><li>Provide administrative support to the Risk Management Committee including, but not limited to, coordinating meetings, taking minutes and completing necessary follow up.</li><li>Provide administrative support to the Quality Improvement Committee and various Sub-Committees including, but not limited to, coordinating meetings, taking minutes and completing necessary follow up.</li><li>Take lead with Records Management activities, included but not limited to filing overflow and discharged records for LI SHO and CR/CTAP programs; coordinating destruction of records which have reached retention across all departments and programs; maintaining retention and destruction logs and updating Concern’s Records Retention Schedule.</li><li>Participate in auditing activities, as assigned and assist with coordinating and/or facilitating administrative follow up.</li><li>Maintain all Compliance/QI tracking systems to include the Compliance, Accounting of Disclosures, (including all video footage and record requests), Grievance, Gift and Incident logs, and track and document all issues through resolution.</li><li>Maintain and Update Compliance/QI Work Plan and Internal Auditing Schedule</li><li>Participate in troubleshooting and administrative support activities for various software databases including RHIO and OMH database systems and provide training and support for the correct use of these systems including use of electronic devices, i.e., iPads.</li><li>Maintain Policies/Procedures and Forms Directories and participate in regular review of creating and updating forms and policies. Provide training to support implementation.</li><li>Provide training and support to program staff in response to individual and/or program needs.&nbsp;</li><li>Produce reports regularly and as assigned, to support programs and to assist in keeping senior management informed of trends and outcomes.</li><li>Participate in internal agency and external committees.</li><li>Remain current with all agency required compliance documents and trainings.</li><li>Other duties as assigned.</li></ul> Salary Range- $70 - 80K&nbsp; Position Requirements Bachelor’s Degree Required, Master’s Degree preferred plus a minimum of three years of relevant management experience in residential programs.&nbsp; Previous Residential Director experience preferred. Candidate should have knowledge of state and federal regulations and have excellent communication skills.&nbsp; Candidate should possess leadership qualities and be able to follow through on tasks independently.&nbsp; The individual should also possess skills in group facilitation, employee training, creating and/or revising policies. Knowledge and experience in Microsoft Word, Microsoft Excel, Power Point, Precision Care and general Information Technology is strongly preferred.&nbsp; Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Quality Improvement Coordinator

<h4>Overview</h4>LMI is seeking applicants for a senior facilities project manager in Arlington, Virginia. LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We believe government can make a difference, and we seek talented, hardworking people who share that conviction. This position will be providing direct client support within various client locations in the region.<h4>Responsibilities</h4><ul><li>Manage project design and/or construction efforts, to include schedule, funding, and day-to-day project oversight</li><li>Manage and evaluate construction contractor performance</li><li>Integrate and coordinate projects with field personnel</li><li>Evaluate, validate, and manage project change requests</li><li>Provide official weekly project status reports</li><li>Prepare and distribute project communication with customers, management, integrated project teams, and stakeholders</li><li>Assist the client's Contracting Officer (CO) and Contracting Officer's Technical Representative (COTR) with acquisition planning, execution and administration</li><li>Assist the CO and COTR with conducting pre-bid and pre-construction site visits with the COTR</li><li>Provide invoice supporting information to the COTR for payment</li><li>Prepare and monitor project schedules and budgets; provide technical guidance and assistance on contracting and construction-related issues; direct design efforts; recommend construction documents for approval; and provide oversight of any follow-on maintenance programs</li><li>Optimize performance, cost, and schedule by ensuring project objectives are achieved on schedule and at the lowest cost compatible with user requirements</li><li>Conduct design reviews with the customer</li><li>Ensure timely input of all data, comments, and documentation into MAXIMO software project management tool. This requirement applies to all projects, work orders, and tasks across the project lifecycle.</li><li>Ensure integration of all systems, including information technology, telephone, security, electrical, HVAC, and plumbing</li><li>Prepare Contractor Performance Report (CPR) upon contract closeout</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s degree in any field; high school, vocational school, or trade school diploma and five (5) years’ work experience in a similar field may be substituted for degree requirement</li><li>Ten (10) years of experience in project management</li><li>Five (5) years of experience with MS Project or other PM software</li><li>Project Management Professional (PMP) desired</li></ul>*This position requires an active TS/SCI with Polygraph clearance*<h4>EEO Statement</h4>LMI is an Equal Opportunity Employer-all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.&nbsp;<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Facilities Project Manager - TS/SCI with Polygraph Required

The hiring range for this role is: &nbsp;78,638.00 - 110,285.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The "Consultant Employer Group Waiver Plan (EGWP) Operations position supports the vendor relationship, daily operations, and delivery of member benefits for Medicare Part D Employer Group Waiver Plan (EGWP). This position collects, maintains, and resolves issues, shares program operational and performance data, supports timely resolution of inquiries, communication development, process documentation, reporting, implementation, compliance, and audit activities in support of and in compliance with the Federal Employee Program (FEP) Program, CS 1039, Office of Personnel Management (OPM), and Centers for Medicaid Services (CMS) EGWP Part D policies and regulations.Primary Job Functions<ul><li>Oversees accurate and timely resolution of member inquiries including but not limited to CMS, OPM, internal and external sources.</li><li>Identifies performance and compliance risks and communicate to leadership timely to minimize non-compliance. Reviews and tracks weekly, monthly, and quarterly reporting to identify any issues and implement corrective action strategies as needed.</li><li>Assists with managing, tracking and approvals for communication requests, system updates, benefit changes in compliance with CMS and FEP requirements/standards.</li><li>Support and interact with internal and external stakeholders to provide timely resolution to inquiries and issues.</li><li>Fosters collaborative relationships with internal and external stakeholders and vendor account teams.</li></ul>Increase Program value:<ul><li>Implements new programs to increase the value of our services. This includes planning, implementation, data analysis, communications, and outcome management.</li><li>Review trends and industry information to determine best practices, operational efficiencies, or process improvements to enhance program performance and the member experience.</li></ul>Compliance:<ul><li>Support development of operational standard operating procedures (SOP), policy, brochures, training materials and curriculum.</li><li>Assist and support contract proposals, negotiations, counter proposals, SLA development, contract modifications and amendments.</li><li>Coordinates the development and maintenance of program reporting and continuous review for outcomes in alignment with FEP goals.</li><li>Support audit and compliance activities.</li></ul> EducationRequired: Bachelor’s degree in Pharmacy, Business, Accounting, Management, Health Services, Information Systems or equivalent work experience. Experience Required: Minimum of three years of experience within a business environment services delivery setting, with experience in project management, and/or healthcare informatics Preferred: • Experience in project management and/or account management• Experience setting priorities and meeting objectives for projects with multiple stakeholders• Technical proficiency with Microsoft Office, Teams and SharePoint Knowledge, Skills, and Abilities<ul><li>Project management skills for reporting multiple projects, involving multiple stakeholders, under tight deadlines</li><li>Advanced organizational skills with the ability to develop approaches that meet required objectives</li><li>Excellent communication (written and oral) and interpersonal skills with an ability to communicate to small and/or large audiences (both internal and external to BCBSA)</li><li>Technical proficiency with information technologies (e.g. Microsoft software applications)</li><li>Interpersonal skills with the ability to work with all levels of the Association, Plans, government and vendors</li><li>Ability to manage stakeholders and reconcile and integrate competing interests</li></ul>Revenue/Budget Responsibility: No People Management: NoTravel Requirements: 11-25%#LI-Hybrid

Blue Cross Blue Shield Association

Pharmacy Technician Consultant  (Part-D)

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.Portfolio Management Associate, Infrastructure Finance, US Commercial Banking will play a crucial role in supporting end-to-end infrastructure finance by managing, analyzing and monitoring our sustainable infrastructure, renewables and project finance transactions with our Commercial Banking clients. This role focuses on Commercial Banking customers and transactions and will report to Commercial Banking management. This role will work closely together and collaborate with HSBC’s Infrastructure Finance team. This role will be co-located with, and will liaise with, the local Global Banking Infrastructure team. By joining HSBC as Portfolio Management Associate in this role, you will have the opportunity to contribute to the growth of sustainable finance in the region. This role offers a unique combination of responsibilities and the chance to work with a diverse and talented team, driving innovation and success in the sustainable finance space.&nbsp;&nbsp; As our Portfolio Management Associate you will:<ul><li>Support Senior Management in proactively monitoring credit quality of project finance, renewables and sustainable infrastructure portfolio</li><li>Assess project level due diligence including relevant technical, environmental, legal and market studies</li><li>Build strategic and valued relationships with customers in the project finance, renewables and sustainable infrastructure sector, applying knowledge to provide value-add advice and assistance</li><li>Have a strong collaboration internally to develop best-in-class experience and outcomes for our teams and employees</li><li>Provide strong management and timely submission of financial reporting </li><li>Assist frontline US and Commercial Banking relationship managers and HSBC Infrastructure Finance deal teams with proper credit review and submissions to relevant risk stewards and stakeholders</li><li>Be able to analyze a credit request and conduct financial modelling </li><li>Adhere to HSBC policies, procedures, and control requirements and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures</li><li>Ensure all actions take into account the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant colleagues and ensuring that actions resulting from internal/external audits and external regulators are correctly implemented in a timely fashion</li></ul>For this role, HSBC targets a pay range between $110,000.00 and $150,000.00The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Technical understanding of infrastructure, sustainable infrastructure, renewables and project finance </li><li>Strong financial and credit analysis skills</li><li>Effective stakeholder and risk steward management skills</li><li>Strong teamwork skills promoting an environment of co-operation and trust, overcoming resistance where encountered</li><li>Excellent prioritizing, organizational and time management abilities</li><li>Excellent verbal and written communications skills</li><li>Familiarity with complex limits and portfolio management systems and other Bank financial reporting systems would be an asset</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

679 Project Management / Professional Services Jobs in United States