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Initial Posting Date: 11/06/2024Application Deadline:11/13/2024Agency:Oregon Health AuthoritySalary Range:$4,138 - $6,322Position Type:EmployeePosition Title:Privacy Incident Analyst (Operations and Policy Analyst 1) Hybrid work optionsJob Description:Monthly Salary Range: $4,425 - $6,322 &nbsp;&nbsp;Salary will be determined via a Pay Equity Analysis, for more information on thisprocess please click here &nbsp;Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.Applications without complete Workday applications, a resume and cover letter will be removed from consideration.The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Privacy Incident Analyst to join an excellent team and work to advance their IT operations.&nbsp;The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.More information about the Office of Information Services and current job opportunities can be found here&nbsp;The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs,</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li><li>Click hereto learn more about OHA’s mission, vision, and core values.</li></ul>This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.This position falls under the Operations &amp; Policy Analyst 1 classification.What you will do!As a Privacy Incident Analyst, you will support the Information Security and Privacy Office (ISPO) case management and coordination of agency and contractor privacy incidents reported through agency reporting tools.In this role, you will be responsible for working with a team on all privacy related events and incidents.&nbsp; This will include Privacy Compliance Officer (PCO)/Privacy Manager and Privacy Coordinator (PC). Additionally, &nbsp;may include assisting in the drafting of Agency-wide policies, notices, forms, and processes; the mapping of ISPO processes and the development of office performance measures including but not limited to the following:<ul><li>Evaluate privacy risk to ISPO and Agency-wide systems and operations.</li><li>Research ISPO, and Agency operations in accordance with federal and state requirements and provide information to the IT Director for ISPO and the PCO on which the IT Director and the PCO can base policy or operational decisions.</li><li>Provide programs, agencies, and partners resources to support data protections for Oregonians data through privacy consult and data integrity guidance.</li></ul>What we are looking for:(Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so will disqualify you from consideration)SPECIAL QUALIFICATIONS: Must have 1 + years of experience as it relates to privacy investigations (such as HIPAA, CMS, NIST Privacy Framework, OCR breach reporting and/or other federal and state investigation experience). MINIMUM QUALIFICATIONS:a) A bachelor’s degree in business or public administration, Healthcare Management, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skillsOR b) Any combination of experience and education equivalent to three technical-level experience as it relates to privacy investigations (such as HIPAA, CMS, NIST Privacy Framework, OCR breach reporting and/or other federal and state investigation experience) that typically supports the knowledge and skills for the classification. Desired Attributes<ul><li>Demonstrable skill in privacy and risk evaluation of confidential information.</li><li>Ability to appreciate the balance of risks with the overall business and agency objectives and program mission and work effectively and efficiently to support privacy safeguards.</li><li>Experienced and knowledgeable in documenting and investigating privacy events and incidents.&nbsp;</li><li>Knowledge and understanding of privacy frameworks including NIST and other best practices.</li><li>Knowledge and experienced in communicating with agency management, community partners and contractors including the development of communications related to privacy reports and notifications.</li><li>Ability to support multiple projects and competing agency priorities.</li><li>Strong PC skills (Microsoft Suite, Excel, Outlook, PowerPoint)</li><li>Excellent written and verbal communication and presentation skills.</li><li>Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.</li></ul>What's in it for you?<ul><li>Medical, vision, and dental benefits</li><li>11 paid holidays</li><li>8 hours of vacation per month, eligible to be used after 6 months of service.</li><li>8 hours of sick leave per month, eligible to be used as accrued.</li><li>24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.</li><li>Pension and retirement programs&nbsp;</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)</li><li>Continuous growth and development opportunities</li><li>Opportunities to serve your community and make an impact through meaningful work.</li></ul>How to Apply<ul><li>Complete the online application.</li><li>Complete questionnaire</li><li>Attach a resume.</li><li>Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.</li></ul>Working Conditions: Working conditions are those of a general office environment in a close-knit, team-oriented environment. Weekend and evening work may be necessary to meet customer demands. Deadlines and department requirements may create stressful situations. This position requires the ability to work on multiple tasks simultaneously and within short time frames and interface effectively with customers. Driver’s license with acceptable driving record, or an ability to provide alternative means of transportation.This position involves frequent contact with executives, management, and staff both internal and external to the organization. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. Confidentiality of information must be maintained at all times. Often travel to meetings is required with some travel to trainings. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.Help Your Application Rise to the Top!Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>You must have a valid email address to apply.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Please print or save a copy of this announcement. You will not have access to it once the posting closes.</li><li>Click here for Resources and a Job Support Page.&nbsp;</li></ul> Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.Questions/Need Help?If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle PhillipsVoice: [503-509-3589]Email: <a href="mailto:Kyle.Phillips@dhsoha.state.or.us" target="_blank">Kyle.Phillips@dhsoha.state.or.us</a>TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.&nbsp;Additional Information<ul><li>Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.</li><li>PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.</li><li>CJIS Background Check: &nbsp;The position you are applying for requires access to Criminal Justice Information (CJI) and therefore you must obtain CJIS clearance for unescorted access to a facility or system under the policy requirements set forth by the Federal Bureau of Investigation (FBI). The CJIS background check will be conducted by the Oregon State Police for the Federal Government and is initiated by the hiring manager in coordination with our ODHS/OHA CJIS Coordinators in our Background Check Unit.&nbsp;</li><li>If you are offered employment, your offer will be contingent upon the successful completion of two separate background checks. The first background check is an abuse check, criminal records check and driving records check. The second background check is the Criminal Justice Information Systems (CJIS) nation-wide FBI fingerprint-based background check. To be eligible for employment, you must pass both background checks and pass the CJIS training and testing requirements.</li><li>Based on requirements under IRS Publication 1075, the tax information guidelines for Federal, State and local agencies, and Federal Criminal Justice Information Services (CJIS) Security Policy, all applicable Oregon Health Authority employees who use, or have physical or logical access to Criminal Justice Information (CJI), or Federal Tax Information (FTI), including current and future employees, will need to be fingerprinted, have a background check, and successfully complete related security training(s).&nbsp; Employees with access to FTI will need to be fingerprinted and complete a background check every five (5) years.</li><li>For more information on CJIS processes please visit the OSP CJIS Division webpage at <a href="https://www.oregon.gov/osp/programs/cjis/Pages/default.aspx" target="_blank">https://www.oregon.gov/osp/programs/cjis/Pages/default.aspx</a> If you have further questions regarding the CJIS policy please contact OSP at 503-378-3070. The FBI CJIS Security Policy Version 5.9, section 5.12.1, outlining the CJIS screening requirements, can be found at <a href="https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center" target="_blank">https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center</a></li><li>Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:<ul><li>A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.</li><li>A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.</li></ul></li><li>Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.</li><li>Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Applicant Help and Support webpage</li></ul>Affirmative Action and Equal OpportunityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.OHAAOOIS

Oregon Health Authority

Privacy Incident Analyst (Operations and Policy Analyst 1) Hybrid work options

Initial Posting Date: 11/06/2024Application Deadline:11/14/2024Agency:Oregon Health AuthoritySalary Range:$6,322 - $9,709Position Type:EmployeePosition Title:Information Exchange Coordinator (Operations and Policy Analyst 4) Hybrid work optionsJob Description:***This is a full-time permanent position – NOT a limited Duration role***Monthly Salary Range: $6,322 - $9,709Salary will be determined via a Pay Equity Analysis, for more information on this process please click herePlease attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.&nbsp;Applications without complete Workday applications, a resume and cover letter will be removed from consideration. &nbsp;The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Information Exchange Coordinator to join an excellent team and work to advance their IT operations.&nbsp;The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.More information about the Office of Information Services and current job opportunities can be found here&nbsp;The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs,</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision, and core values.</li></ul>This is a full-time permanent opportunity for anyone to apply. This position is Management Service – Managerial position and not represented by a union.This position falls under the Operations &amp; Policy Analyst 4 classification.What you will do! The Information Exchange Coordinator provides direction and expertise on all aspects of information exchange and third-party system access to support privacy and security compliance, and confidentiality within both agencies, serving as the agencies' subject matter expert in these areas. This position works as part of the Information Security &amp; Privacy Office.&nbsp;The responsibilities of the Information Exchange Coordinator include but is not limited to the following:<ul><li>Support in accordance with HB 4002 activities that require Information Exchange Third Party Access support.&nbsp; HB 4002 addresses the behavioral health and addiction crisis and outlines how the state will support health inequities by 2030. This includes this role in interacting with agencies and organizations needing access to data that require access to our network or other data sharing needs. HB4002 also supports other bills in legislation that will indirectly impact this role in supporting Oregonians as OHA at the community level creates a behavioral health clinic (CCBHC) program including future expansion of behavioral health services in all areas of the state.&nbsp;</li><li>Collaborate and support communications with Department of Justice (DOJ), Oregon Contracts and Procurement (OC&amp;P), Department of Administrative Services (DAS) and community partners to support oversight responsibilities of the agencies’ Oregon Administrative Rules (OARs), Oregon Revised Statutes (ORS), federal and state requirements related to data privacy and security protections rules of Oregonians data.</li></ul>The Information Exchange Coordinator works with all levels of management in the agencies, other state agencies, federal and national entities and serves as key point of contact of the Information Exchange Program.What we are looking for!(Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so will disqualify you from consideration) SPECIAL QUALIFICATIONS: &nbsp;Must have contracting experience for third party/vendor accessMINIMUM REQUIREMENTS: (a) A Bachelor's Degree in Business or Public Administration, Healthcare Management, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical, and planning work.OR (b) Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.Desired Attributes<ul><li>This position requires individual to have a certification/license in either contract management, risk, security, or privacy (e.g. CISA, CIPM, CIPT, CRISC or other equivalent certification) within 12 months of service.&nbsp;</li><li>All positions in OHA require a Criminal Background Check and an Abuse/Neglect Check. Fingerprints may be required.</li><li>This includes compliance requirements under the Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy, all applicable Oregon Health Authority (OHA) employees who use or have physical and logical access to Criminal Justice Information (CJI) must pass new background checks and training.&nbsp; Employees with access to CJIS data or systems will need to pass an initial fingerprint based CJIS clearance.&nbsp;</li></ul>What's in it for you?<ul><li>Medical, vision, and dental benefits</li><li>Eleven (11) paid holidays.</li><li>Eight (8) hours of vacation per month, eligible to be used after 6 months of service.</li><li>Eight (8) hours of sick leave per month, eligible to be used as accrued.</li><li>24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.</li><li>Pension and retirement programs&nbsp;</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)</li><li>Continuous growth and development opportunities</li><li>Opportunities to serve your community and make an impact through meaningful work.</li><li>A healthy work/life balance, including fulltime remote options as well.</li></ul>Working Conditions: <ul><li>This position works primarily in a standard office environment with daily use of computers and meeting attendance. There is frequent exposure to highly visible regulatory deadlines, and realigned priorities. There are times this position deals with challenging customers and situations. There may be occasional situations or projects where overtime is required.&nbsp; Requires maintenance of tight deadlines and close coordination of a large number of tasks with the agencies’, business offices, federal offices, other state agencies, in the assessment, development and implementation of information, policies and processes.&nbsp;</li><li>Employee may be required to use a state vehicle for conducting business so therefor must have a valid driver’s license and a good driving record or be able to provide an acceptable alternate method of transportation.&nbsp;</li><li>This position involves frequent contact with executives, management, and staff both internal and external to the organization.&nbsp; It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy.&nbsp; Confidentiality of information must be maintained at all times.&nbsp; Often travel to meetings is required with some travel to trainings when remote contact is not possible, reasonable, or practical.&nbsp; There can be frequent interruptions, demanding timeframes, and non-traditional working hours.&nbsp; The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.</li></ul>How to Apply<ul><li>Complete the online application.</li><li>Complete questionnaire</li><li>Attach a resume.</li><li>Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.</li></ul>Tips for submitting your Workday application!Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>You must have a valid email address to apply.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Please print or save a copy of this announcement. You will not have access to it once the posting closes.</li><li>Click here for Resources and a Job Support Page.&nbsp;</li></ul> Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project Homepage Questions/Need Help?If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle PhillipsVoice: [503-509-3589]Email: <a href="mailto:Kyle.Phillips@oha.oregon.gov" target="_blank">Kyle.Phillips@oha.oregon.gov</a>TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.&nbsp;Additional Information<ul><li>Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.</li><li>PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here.</li><li>CJIS Background Check: &nbsp;The position you are applying for requires access to Criminal Justice Information (CJI) and therefore you must obtain CJIS clearance for unescorted access to a facility or system under the policy requirements set forth by the Federal Bureau of Investigation (FBI). The CJIS background check will be conducted by the Oregon State Police for the Federal Government and is initiated by the hiring manager in coordination with our ODHS/OHA CJIS Coordinators in our Background Check Unit.&nbsp;</li><li>If you are offered employment, your offer will be contingent upon the successful completion of two separate background checks. The first background check is an abuse check, criminal records check and driving records check. The second background check is the Criminal Justice Information Systems (CJIS) nation-wide FBI fingerprint-based background check. To be eligible for employment, you must pass both background checks and pass the CJIS training and testing requirements.</li><li>Based on requirements under IRS Publication 1075, the tax information guidelines for Federal, State and local agencies, and Federal Criminal Justice Information Services (CJIS) Security Policy, all applicable Oregon Health Authority employees who use, or have physical or logical access to Criminal Justice Information (CJI), or Federal Tax Information (FTI), including current and future employees, will need to be fingerprinted, have a background check, and successfully complete related security training(s).&nbsp; Employees with access to FTI will need to be fingerprinted and complete a background check every five (5) years.</li><li>For more information on CJIS processes please visit the OSP CJIS Division webpage at <a href="https://www.oregon.gov/osp/programs/cjis/Pages/default.aspx" target="_blank">https://www.oregon.gov/osp/programs/cjis/Pages/default.aspx</a> If you have further questions regarding the CJIS policy please contact OSP at 503-378-3070. The FBI CJIS Security Policy Version 5.9, section 5.12.1, outlining the CJIS screening requirements, can be found at <a href="https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center" target="_blank">https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center</a></li><li>Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:<ul><li>A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.</li><li>A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.</li></ul></li><li>Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.</li><li>Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Applicant Help and Support webpage</li></ul>Affirmative Action and Equal OpportunityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.OHAAOOIS

Information Exchange Coordinator (Operations and Policy Analyst 4) Hybrid work options

<h4>Introduction</h4> Looking to advance in your career? Check out this opportunity with the Connecticut Department of Correction! The Connecticut Department of Correction (DOC), Parole &amp; Community Services Division (P&amp;CS), is seeking a Counselor Supervisor to join our division. This position will oversee the Residential Intake Unit and/or the Central Intake Unit. This position will also supervise all functions of offender classification and records for the Parole and Community Services Division. POSITION HIGHLIGHTS DOC's Parole &amp; Community Services Division, supervises and provides support services to offenders released to the community under the jurisdiction of the Commissioner of Correction and the Board of Pardons and Paroles. The Division is comprised of district offices located in Bridgeport, Hartford, New Haven, Norwich, and Waterbury and the following specialized units: Residential Services, Residential Intake, Central Intake, Special Management, Mental Health, Fugitive Investigations, Women’s Re-Entry, Support Services, and Training and Staff Development. P&amp;CS continually strives to enhance public safety by providing offenders opportunities to successfully re-integrate into the community and be productive, accountable members of society. This is a full-time position, 40 hours a week, Monday-Friday, based out of a P&amp;CS District Office located in Bridgeport, New Haven, Norwich, Waterbury, or Hartford based on divisional needs.&nbsp;Please note that since this is not a facility-based position, meal allowance is not included. WHAT WE CAN OFFER YOUWe take part in a competitive benefits plan which includes: <ul><li>NEW:&nbsp;Visit our&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>A Hazardous Duty retirement plan;</li><li>Generous paid time off (vacation, sick and personal);</li><li>Excellent health, dental and supplemental benefits;</li><li>State license reimbursement;</li><li>Eligibility to apply for Federal Student Loan Forgiveness Program.</li></ul> ABOUT USThe State of Connecticut Department of Correction shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safe and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders. For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below! <h4>Selection Plan</h4> In order to be considered for this job opening you must be a current State of CT employee of the agency listed above&nbsp;for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.&nbsp; FOR ASSISTANCE IN APPLYING: &nbsp;Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply! To Apply: • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application. • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>. Important Information After You Apply: • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Should you have any questions pertaining to this recruitment, please contact Jake Ferrari at&nbsp;<a href="mailto:jake.ferrari@ct.gov" target="_blank">jake.ferrari@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a Department of Correction facility or community setting this class is accountable for supervising the counseling and classification function of an inmate treatment program. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Supervises assigned and adjunct staff including orientation, training, counseling, evaluation and discipline in accordance with departmental standards</li><li>Determines priorities and assigns unit duties, oversees and reviews results for accuracy, effectiveness and consistent application of policies and procedures;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Studies, analyzes and evaluates tasks performed by staff;&nbsp;</li><li>Ensures appropriate case management including screening of eligible inmates for programs;</li><li>Researches, organizes, plans and directs inmate counseling and classification program including supervision of records function and staff;</li><li>Coordinates activities with parole and community services system;</li><li>Organizes and develops admission and pre-release orientation programs;</li><li>Serves as executive officer of Classification Committee;</li><li>Participates on interdisciplinary teams;</li><li>Counsels individual inmates with difficult problems;</li><li>Works collaboratively and acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Interprets institution and its programs to interested lay and professional groups;</li><li>Maintains records and prepares reports and correspondence;</li><li>Facilitates in-service training for inmates and staff;</li><li>May provide administrative and clinical supervision for substance abuse staff;</li><li>May direct administrative and clinical team meetings;</li><li>May participate in and/or supervise special programs (Community Release, addiction services, etc.);</li><li>May physically restrain inmates, quell disturbances and otherwise assist custodial forces;</li><li>May supervise staff in multiple geographical locations;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>relevant agency policies and procedures;&nbsp;</li><li>relevant state and federal laws, statutes, and regulations;</li><li>case work methods and techniques and current correctional practices including inmate classification systems and parole practices;</li><li>individual and social factors contributing to delinquency and crime;</li><li>counseling principles and techniques;</li><li>welfare resources;</li></ul></li><li>Knowledge of substance abuse and current correctional treatment practices;</li><li>Considerable <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Considerable ability to plan and organize a case work program;</li><li>Ability to utilize computer software;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Seven (7) years of experience in social case work, counseling, probation or parole. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been in correctional treatment services. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in counseling, criminal justice, psychology, sociology or social work may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in counseling, criminal justice, psychology, sociology or social work may be substituted for one (1) additional year of the General Experience.</li><li>One (1) year of experience as a Correctional Counselor or Correctional Substance Abuse Counselor may be substituted for the General and Special Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Knowledge of and experience working with records, classification, release mechanisms, and the release process;</li><li>Knowledge of and experience working with CaseNotes;</li><li>Knowledge if and experience working with provider networks and working with provider networks;</li><li>Knowledge of Board of Pardons and Paroles and Parole and Community Services procedures and administrative directives;</li><li>Knowledge of and experience working with Provider Data Management System (PDMS).</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in positions that supervise Correctional Substance Abuse Counselors are required to possess and retain current Certification or Licensure as an Alcohol and Drug Counselor by the Connecticut Department of Public Health.</li><li>Incumbents in this class are required to possess a high school diploma or General Educational Development (GED) certification by the time of appointment.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.</li><li>Incumbents in this class may be required to travel.</li></ul> <h4>CHARACTER REQUIREMENTS</h4> In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment. <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.</li><li>A comprehensive medical examination, including a controlled substance screening, may be required of applicants.</li></ul> <h4>WORKING CONDITIONS</h4> Incumbents in this class may be exposed to some danger of injury or assault by inmates. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Parole & Community Services Correctional Counselor Supervisor

<h4>Introduction</h4> The&nbsp;State of Connecticut, Department of Energy and Environmental Protection (DEEP),&nbsp;Bureau of Outdoor Recreation, State Parks and Public Outreach Division is currently recruiting for an Environmental Protection Park and Recreation Supervisor 1 at Hammonasset Beach State Park in Madison, CT. WHAT WE CAN OFFER YOU <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>The opportunity to work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life&nbsp;balance to all employees.</li></ul>Position Highlights <ul><li>This is a full-time, 40 hours per week position on first shift. This position requires weekend duty for the active recreation season generally from Memorial Day to Labor Day, including holidays and other periods as assigned.</li><li>The EP Park and Recreation Supervisor 1 is accountable for the operations and supervision of a small recreational unit OR for assisting in the operations and supervision of a large unit that may contain park, forests, wildlife management areas, historic sites, beaches, campsites, boating access areas, flood control structures and other facilities. This position is required to ensure adequate staffing, training, and management of the staff.</li></ul>About Us Connecticut’s system of state parks and forests, state boat launches, and waterways, provide many opportunities for outdoor recreation for residents and visitors alike. These range from camping and fishing to hiking, boating, and picnicking. The Bureaus of Outdoor Recreation and Natural Resources lead the agency’s outdoor recreation efforts by acquiring and managing lands with an eye toward providing public use that is compatible with long term protection of natural resources. <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING:Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply! Before you apply: <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit. </li></ul>Important information for after you apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. </li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li></ul>Questions about this position should be directed to Nick Naples at&nbsp;<a href="mailto:Nicholas.Naples@ct.gov" target="_blank">Nicholas.Naples@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Energy and Environmental Protection, Bureau of Outdoor Recreation, State Parks Division this class is accountable for the operations and supervision of a small recreational unit OR for assisting in the operations and supervision of a large unit that may contain park, forests, wildlife management areas, historic sites, beaches, campsites, boating access areas, flood control structures and other facilities. Note: The terms small, medium and large recreational units are defined by the Department of Administrative Services using a variety of factors and criteria developed by the Department of Energy and Environmental Protection. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Schedules, assigns, oversees and reviews the work of staff;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Determines priorities and plans unit work;</li><li>Establishes and maintains unit procedures;</li><li>Develops or makes recommendations on development of policies and standards;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Supervises operation, programs and maintenance activities within a designated recreational unit;</li><li>Manages or assists in managing unit business activities including purchase requisitions, inventories, revenue deposits and time and attendance reports;</li><li>Participates on forest fire suppression crews and boundary maintenance;</li><li>Acts as departmental liaison to the public;</li><li>Prepares necessary reports (e.g. payroll, public attendance records, evaluations, accident and vandalism reports, stores requisitions);</li><li>Prepares and supervises unit development projects;</li><li>Identifies, prioritizes, assigns and supervises maintenance projects;</li><li>Hires and trains seasonal personnel;</li><li>Performs emergency first aid;</li><li>May enforce laws and regulations concerning use of parks and recreational facilities;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of <ul><li>relevant agency principles and practices involved in operation, programs and maintenance of a wide variety of departmental controlled lands and facilities;</li><li>and ability to apply relevant agency laws, statutes and regulations;</li><li>approved methods of water safety, first aid and CPR;</li><li>business mathematics;</li><li>basic principles of park interpretation and recreational planning and development;</li><li>construction and maintenance trades;</li></ul></li><li>Considerable <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to utilize computer software;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Five (5) years of experience in the operation and maintenance of a public park or outdoor recreational facility. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> College training in park management, outdoor recreation, leisure studies, forest recreation, natural resources management, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience working in a hospitality or campground setting;</li><li>Experience working in construction trades, building maintenance, and grounds maintenance;</li><li>Experience in crowd management techniques;</li><li>Experience independently executing, managing, and prioritizing projects;</li><li>Experience leading, supervising, and evaluating employees;</li><li>Experience managing conflict with employees and the public;</li><li>Experience conducting and prioritizing professional oral and written communications with employees and the public;</li><li>Experience with smart devices, personal computers and software including Microsoft Office.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must be willing and able to accept assignment or transfer to any unit of the state and may be required to reside in designated department housing under administrative control of the Department of Energy and Environmental Protection.</li><li>Incumbents in this class will be required to obtain and retain a Standard First Aid Certificate and CPR certificate.</li><li>Incumbents in this class may be required to possess and retain a current State Boating Safety certificate.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.</li></ul> <h4>WORKING CONDITIONS</h4> Incumbents in this class may be exposed to the discomforts of working outdoors. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Environmental Protection Park And Recreation Supervisor 1

Job Description and RequirementsThe Enterprise Fraud Service Supervisor will lead a dynamic team of fraud service specialists in our fast-paced contact center environment. Coach and mentor the team to excel in member service, time management, and case creation, ensuring a positive and efficient experience for every interaction. This role is critical in maintaining the highest service standards and minimizing fraud losses while fostering a culture of continuous improvement and collaboration.Essential Functions &amp; Responsibilities:<ul><li>Establish and monitor key performance indicators (KPIs) to optimize team effectiveness in member service. Provide regular feedback, coaching, and development opportunities to enhance individual and team performance.</li><li>Guide the team in conducting thorough case creation for reported fraud, ensuring adherence to all regulatory standards, policies, and procedures.</li><li>Empower the team to deliver exceptional service to members who have experienced or suspect fraud. Ensure prompt resolution of inquiries and concerns while maintaining empathy and professionalism.</li><li>Stay abreast of industry best practices and regulatory requirements related to fraud &nbsp;and ensure the team operates in full compliance.</li><li>Foster a positive and supportive team environment that encourages knowledge sharing, collaboration, and open communication.</li><li>Model exceptional communication, problem-solving, and decision-making skills while inspiring the team to achieve their full potential.</li><li>Effectively handle escalated member calls and complex fraud cases, providing timely and accurate resolutions.</li><li>Participate in the recruitment and selection process for new fraud specialists. Identify and nurture high-potential employees for career advancement while managing time cards, personnel issues, training, and counseling.</li><li>Proactively identify opportunities to enhance contact center workflows, tools, and technologies to optimize fraud prevention and member service while collaborating with cross-functional teams to continuously improve internal processes.</li><li>Must be flexible to travel and represent RBFCU. Cultivate relationships with industry peers, law enforcement agencies, and financial institutions to share intelligence and collaborate on fraud prevention initiatives through ongoing training, seminars, conferences, and compliance certification.</li></ul>*This job may be eligible for work from home - hybrid schedule (please refer to the Remote Work Capability and Work From Home section of the Employee Handbook).Requirements:<ul><li>High School Diploma or GED</li><li>Minimum five years of previous job related work experience</li><li>Less than one year of previous job related management experience</li><li>Must be able to work a flexible Monday-Saturday schedule</li><li>Type and 10-key by touch</li><li>Proficient in utilizing PC, software, and other office equipment</li><li>Must have good communication and interpersonal skills</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Enterprise Fraud Service Supervisor

Gold Coast Health Plan will not sponsor applicants for work visas.The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California.POSITION SUMMARYThe Director, Operations, in collaboration with the Executive Director of Operations Officer, is responsible for the strategic direction and management of daily operations for Oversight, PDRs, Joint Operations Meetings (JOMs), JQRs, Regulatory Reporting, and the management of various outsourced services, including but not limited to, mail room processing and recoveries. The successful candidate will assist in implementing the organization’s strategic goals, by directing the implementation of new programs and systems, developing, and maintaining policies and procedures and ensuring regulatory/contractual compliance.This position plays a key leadership role, interacting with all levels of Gold Coast Health Plan (GCHP) staff and external stakeholders, including the Ventura County Medi-Cal Managed Care Commission, executive staff, members, providers, network management, legal counsel, State and Federal representatives and representatives of other agencies.Distinguishing Characteristics: Responsible for overall policy development, program planning, fiscal management, administration, and operation of assigned Plan functions, programs, and activities. The Director of Operations is responsible for accomplishing goals and objectives and for ensuring that the area served is provided with desired and mandated services in an efficient and effective manner.Work Schedule: Work protracted and irregular hours and evening meetings or work unusual hours for meeting attendance or participation in specific projects or programs.Amount of Travel Required: 30%ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statements• Responsible for strategic direction and daily management of key operations areas - Vendor Management, Mail Room, Encounter Processing, Recoveries and ensures the development and management of performance measurement, management controls, critical success factors and key performance indicators.• Vendor Management is a key responsibility of this position. The candidate will be expected to become familiar with all aspects of the outsourcing contracts and manage the GCHP vendor partners ensuring that all operational functions are managed in accordance with contract terms, regulatory requirements, and industry standards.• Establish and ensure adherence to Medi-Cal and GCHP policies and procedures for all functional areas of responsibility.• Work with the Executive Leader to develop plans for systems and staffing to meet current and future programs, requirements, and initiatives.• Reviews plans and budgets of assigned departments monthly and as part of the annual planning process.• Facilitate data-driven decision making across operational areas that leads to meaningful actions.• Implement new initiatives and resolve problems that cross multiple departments by forming ad-hoc workgroups and assessing intangible variables, automated processes, manual workflows, and impact to providers and members.• Work closely with staff, vendors, and peers to set goals, clearly define operations, and develop appropriate performance standards, metrics and reporting tools.• Oversee the integration of operational departments to maximize the effective use of all resources towards meeting established goals, compliance and quality requirements, and policies and procedures.• Develops and maintains policies and procedures to meet goals and ensure regulatory/contractual compliance; collaborates in managing regulatory audits and inquiries.• Serves as the agency authority on Operations Oversight, Operational Analytics and/or Joint Operating Meetings• Develop and direct supervisory development and training, including continuous improvement of knowledge and skill levels of all assigned staff• Collaborate with internal and external customers and stakeholders to resolve issues and enhance relationships. Ensures the organization and its mission, programs, products and services are consistently presented in a strong, positive image.POSITION QUALIFICATIONSCompetency Statements• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.• Management Skills - Ability to organize and direct oneself and effectively supervise others.• Business Acumen - Ability to grasp and understand business concepts and issues.• Decision Making - Ability to make critical decisions while following company procedures.• Presentation Skills - Ability to effectively present information publicly.• Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties.• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.SKILLS &amp; ABILITIESEducation:• Bachelor’s degree (four-year college or technical school) Preferred not required, Field of Study: Business, Health Care or Public Administration or Equivalent Work Experience• Previous experience dealing with Government programs, both Medicaid and Medicare. Knowledge of Managed Care, particularly Medi-Cal, is desired: or Work EquivalentExperience: 7 plus years of experience in Operations ManagementComputer Skills: Advanced computer skills included in MS Office products.Certifications &amp; Licenses: A current valid California driver's license.Other Requirements:• Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care industry.• Communicate effectively in writing, orally, and with others to convey information, in a manner consistent with job functions.Apply Here: <a href="https://www.click2apply.net/znbDQlhdpzN4oIk5XF1XyB" target="_blank">https://www.click2apply.net/znbDQlhdpzN4oIk5XF1XyB</a> PI254369380

Director, Operations

OverviewReporting directly to the Senior Vice President of Mortgage, the Director of Mortgage Operations is responsible for overseeing and optimizing all aspects of the mortgage operations process. This senior leadership role will manage and coordinate the activities of the Processing, Closing, Quality Control and Risk, and Servicing departments to ensure efficient, compliant, and member-focused mortgage operations. The Director will drive strategic initiatives to enhance operational efficiency, maintain high-quality standards, and support the Credit Union's overall mortgage lending objectives.Responsibilities<ul><li>Strategic Leadership: Develop and implement strategic plans for mortgage operations that align with the Credit Union's overall goals and objectives. Continuously evaluate and improve operational processes to enhance efficiency and member experience.</li></ul><ul><li>Collaborative Leadership: Works closely with the Director of Sales and Underwriting management to ensure a collaborative and supportive environment acutely focused on maximizing the member and team experience.</li><li>Employee Development: Implement comprehensive employee development programs that nurture individual strengths and promote personal and professional growth across all operational teams.</li></ul><ul><li>Empathetic Management: Lead with empathy and authenticity, building trust and fostering open communication within the team and across departments.</li><li>Team Management: Directly oversee and mentor the Processing Manager, Closing Manager, Quality Control, Risk, and Servicing Manager. Foster a culture of collaboration, innovation, and excellence across all mortgage operations teams.</li><li>Process Optimization: Identify opportunities for process improvement and implement best practices across all stages of the mortgage lifecycle, from application to servicing.</li><li>Risk Management: Work closely with the Quality Control and Risk Manager to ensure all mortgage operations adhere to regulatory requirements, internal policies, and industry best practices. Implement and maintain robust risk management protocols.</li><li>Technology Integration: Collaborate with Technology and relevant stakeholders to implement and optimize mortgage technology solutions that enhance operational efficiency and improve the member experience.</li><li>Performance Management: Establish key performance indicators (KPIs) for each operational area and regularly monitor progress. Implement strategies to address any performance gaps and capitalize on successes.</li><li>Vendor Management: Oversee relationships with key vendors and service providers in the mortgage space, ensuring they meet the Credit Union's standards for quality, compliance, and efficiency.</li><li>Reporting and Analysis: Provide regular reports to senior leadership on operational performance, risk management, and strategic initiatives. Offer data-driven insights to inform decision-making at the executive level.</li><li>Member Experience: Ensure that all operational processes are designed with the member experience in mind, balancing efficiency with high-quality service delivery.</li></ul>Incorporate credit union policies and procedures to ensure all mortgage operations conform to applicable regulatory and credit union-mandated standards.Perform other duties as assigned by the Senior Vice President of Mortgage.Knowledge, Skills and Abilities<ul><li>Comprehensive understanding of end-to-end mortgage operations, including processing, closing, quality control, and servicing.</li><li>Strong leadership skills with the ability to motivate and guide diverse teams towards common goals.</li><li>In-depth knowledge of mortgage industry regulations, compliance requirements, and risk management practices.</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>Strong project management skills and experience in implementing large-scale operational initiatives.</li><li>Proficiency in mortgage technology systems and a forward-thinking approach to technology integration.</li><li>Exceptional communication skills, both written and verbal, with the ability to effectively communicate with staff, leadership, and external partners.</li><li>Strategic thinking capabilities with a focus on long-term operational excellence and scalability.</li><li>Talent for creating a collaborative, inclusive, and positive team environment that fosters personal and professional growth.</li></ul><ul><li>Ability to lead with authenticity and transparency, building trust and loyalty within the team and with cross-functional partners.</li><li>Skill in recognizing and nurturing the unique strengths of each team member, promoting a culture of mutual support and shared success.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Finance, or a related field preferred.</li><li>8+ years of experience in mortgage operations, with at least 5 years in a senior management role.</li><li>Proven track record of successfully leading and improving mortgage operations in a financial institution.</li><li>In-depth knowledge of mortgage regulations, including TILA-RESPA Integrated Disclosure (TRID), Fair Lending laws, and other relevant regulations.</li><li>Experience with mortgage origination and servicing platforms, as well as other relevant technologies.</li><li>Strong understanding of financial and operational metrics in the mortgage industry.</li><li>Certifications such as Certified Mortgage Banker (CMB) or similar industry recognitions are a plus.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.#LI-Onsite&nbsp;

OnPoint Community Credit Union

Director, Mortgage Operations

05-Nov-2024<h4>Manager of Finance Operations</h4>Harvard John A. Paulson School of Engineering and Applied Sciences 67316BRPosition DescriptionThe Manager of Financial Operations, a key member of the SEAS Office of Finance, reports to the Controller and oversees the financial operations of the school. In collaboration with the Controller, this role is essential in developing and maintaining best practices for financial operations, driving process improvements, and ensuring the delivery of professional, timely, and accurate financial services to the community. The Manager of Financial Operations seeks to leverage technology solutions wherever possible to enhance service quality and efficiency.Duties and Responsibilities include:<ul><li>Oversee the Financial Operations functions at the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS), including overall procurement and reimbursement processes, card management and PCI compliance. Perform associated controls.</li><li>Review contracts, approve P.O.s while working closely with stakeholders in departments and Harvard’s Office of General Counsel and Strategic Procurement.&nbsp;</li><li>Oversee the content, design, and management of the internal website for financial operations.</li><li>Support the Controller in maintaining a strong internal control environment at the schoolDevelop and execute a strategic plan to monitor the application of university-wide and SEAS key internal controls for processes related to procurement, reimbursements, pcard /corporate card payments, travel authorizations, and payment requests, to ensure compliance with SEAS-specific and University-wide financial guidelines, policies and procedures, and applicable legal rules and regulations.</li><li>Partner with the Controller to oversee team’s review of SEAS procurement practices, identify operational challenges within the school’s financial operations functions, and develop recommendations that are designed to support the operational needs of the SEAS community.</li><li>Provide analytical metrics to senior management to assist in the development of strategic plans for the school.</li><li>Initiate and collaborate on adopting innovation practices and leveraging technology solutions (like Generative AI) to meet growing business needs.</li><li>Supervise and develop the Financial Operations Team (currently 3 Financial Associates and 2 Procurement Specialists), fostering a strong, motivated, and cross-trained team focused on delivering high-quality customer service. Lead and promote a responsive, collaborative customer service environment within the Controller’s area, ensuring professional, timely, and accurate support for both internal and external constituents, including faculty, staff, researchers, and students.</li><li>Support the Controller by serving as a key liaison to SEAS departments and collaborating with Research, Faculty Support and other leadership on business needs.</li><li>Lead SEAS in planning and implementing the University’s financial processes, systems, and policies. Act as the primary SEAS liaison with university-level working groups, driving change management efforts for SEAS users. Provide regular updates on project progress through monthly Finance/Area meetings, newsletters, emails, and other community forums. Partner with Controller on the establishment of operational policies, procedures, and training opportunities for new and existing staff within the SEAS community.</li><li>Other Ad Hoc projects/duties as assigned.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>A minimum of 7 years relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills<ul><li>Strong people management skills, including performance management and staff development.</li><li>Demonstrated ability to supervise and motivate staff on a day-to-day basis and inspire a high level of commitment and performance.</li><li>Advance degree (MBA or MS) and experience working within a nonprofit industry preferred.</li><li>Collaborative work style with excellent consultative skills and ability to build strong work relationships at all levels.</li><li>Demonstrated process management skills, including process development, documentation and communication.</li><li>Experience supervising in a customer service environment preferred.</li><li>Knowledge of the monitoring and audit functions relating to compliance with systems of internal control.</li><li>Demonstrated experience with financial systems and data query tools.</li><li>Knowledge of Microsoft Office Suite, including advanced Excel skills.</li><li>Knowledge of advanced financial operations principles.&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collaborate tactfully with unit staff and handle confidential information with discretion.</li><li>Excellent written and oral communication skills required.</li><li>Ability to manage multiple challenging projects simultaneously.</li></ul>Working ConditionsWork is performed in an office setting.&nbsp;Additional Information<ul><li>The Harvard John A. Paulson School of Engineering and Applied Sciences does not provide visa sponsorship for administrative and staff positions.</li><li>Applicants should submit a resume and cover letter.&nbsp;</li><li>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.&nbsp;</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Harvard John A. Paulson School of Engineering and Applied Sciences serves as the connector and integrator of Harvard’s teaching and research efforts in engineering, applied sciences, and technology. Our core tenets are: educating broad-minded students; interdisciplinary research; integration across disciplines; and balancing theory, experimentation and practice to create an unmatched environment for learning and exploration. Through collaboration with researchers from all parts of Harvard, other universities, and industry, we bring discovery and innovation directly to bear on improving human life and society. For more information about us, please visit&nbsp;<a href="http://www.seas.harvard.edu" target="_blank">www.seas.harvard.edu</a>.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Allston Job CodeF0858M Financial Admin Ops Mgt IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentSEAS Finance OperationsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. SEAS Commitment to Diversity SEAS is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CB1

Harvard University FAS Human Resources

Manager of Finance Operations

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTIONProperty Type: GardenStage: Stabilized Unit Count: 288 <ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>#LI-JMC1The hourly range for this position is $34.00 - $38.00. Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Maintenance Supervisor - The Reserve at Wescott

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTIONProperty Type: Garden Stage:&nbsp;Lease Up Unit Count: 296 Schedule: Monday-Friday; 8am-5pm + rotating on-call schedule<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp;</li><li>Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp; </li></ul>#LI-JMC1The hourly range for this position is $30.00 - $32.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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