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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position reports to the Manager, Executive Consumer Relations within the Global Customer Research &amp; Solutions (GCRS) organization. The Global Customer Research Solutions Teams (GCRS) support a wide variety of processes and sensitive activities such as managing highly complex escalations on behalf of senior executives, researching and addressing consumer inquiries submitted through a variety of regulating agencies, handling callbacks tied to the Abusive Customer Cancellation Program and reviewing complaints to ensure compliance with legal, regulatory and complaint program requirements.Executive Analysts are responsible for the prompt and accurate response to Executive, Legal, and Regulatory Agency correspondence and hotline within an aggressive and strict timeframe. Executive Analysts are required to effectively research and resolve complex issues by leveraging relationships across multiple areas of the business. The areas of Card Member inquiries range from but are not limited to Marketing, Credit, Disputes and multiple product benefits within a wide range of American Express areas.Key Responsibilities:<ul><li>Prompt and accurate response to Executive level escalations</li><li>Effectively research and resolve complex Card Member issues by leveraging relationships across multiple areas of the business</li><li>Manage multiple relations across various executive offices</li><li>Researches consumer concerns through American Express applications and tools such as GSP, CLIC, etc.</li><li>Identify and Resolve systematic and procedural breakdowns within the customer journey</li><li>Package findings through executive case studies and visually via PowerPoint presentations</li><li>Present customer friction points to executives, multiple lines of business, and servicing partners</li><li>Proven track record adhering to compliance and regulatory requirements with an ability to identify business opportunities and drive positive outcomes for servicing, marketing and/or business unit functions</li><li>Strong relationship management and interpersonal skills – able to build a strong network across regions</li><li>Uses strong analytical skills to focus on issues/gaps in the customer journey, evaluate customer claims, generate creative solutions and evaluate risks</li><li>Embraces&nbsp;and actively demonstrates customer advocacy and brand advocacy</li><li>Foster an “ALL in CULTURE environment of “Customer First”, “Process Excellence” and “Growth Mindset” to improve the customer and employee experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst Operations: Future Opportunities

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;&nbsp;&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of Operational Risk Management (ORM) Governance team is to develop, oversee and strengthen the organization’s Operational Risk Management (ORM) framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team will support ORM internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of ORM exam management process.&nbsp;&nbsp;The Senior Manager, Audit &amp; Regulatory Engagement will:&nbsp;<ul><li>Support the day-to-day internal and external exam management process, working across enterprise functions </li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner </li><li>Partner with ORM teams and advise on responses to exam &amp; audit inquiries&nbsp; </li><li>Develop and maintain systems and processes to ensure consistent and efficient exam responses across the business unit</li><li>Review and enforce compliance with enterprise policies&nbsp; </li><li>Help prepare and present materials to ORM leadership and the Operational Risk Management Committee regarding audit and regulatory initiatives </li></ul>Minimum Qualifications<ul><li>4+ years in a financial risk management function (e.g., audit, compliance, operations, credit, etc.)</li><li>Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management with a track record of developing end-to-end risk management processes</li><li>Strong communication and interpersonal skills </li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively </li><li>Proficiency n SQL, python, and database queries preferred </li><li>Experience supporting risk exam management processes preferred&nbsp;&nbsp;</li></ul>ORMCM Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operations Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Business Strategy team sits within the&nbsp;Merchant Services – U.S. (MS – U.S.) organization and is responsible for driving thought leadership and supporting strategic decision-making. The MS – U.S. organization seeks to drive welcomed acceptance across all businesses in the United States by providing products and services that allow them to prosper. The MS – U.S. organization, which consists of 10M+ merchants, falls within Global Merchant Services organization, which acquires and maintains relationships with millions of merchants around the world that welcome the American Express card. The Business Strategy team operates as an internal consulting team, supporting senior leadership across MS – U.S.. All work is project based, including a mix of short- and long-term projects. The team works on high impact projects that are tied to senior leadership’s most pressing business objectives.&nbsp;Responsibilities include:<ul><li>Help secure cross-functional and executive-level buy-in for key initiatives to aid in driving them forward.</li><li>Partner with cross-functional teams across product, sales, legal, marketing, and others to deliver on strategic initiatives, ensuring successful implementation as intended.</li><li>Identify opportunities for increment and new revenue growth, looking both internally and externally for ideas, topics, and trends.</li><li>Develop perspective and paths forward for new ideas, topics, and trends by building comprehensive business cases that balance opportunity and operational feasibility.</li><li>Act as a change agent within MS – U.S. and beyond by encouraging innovation and being courageous in challenging the status quo.</li></ul>Qualifications:<ul><li>Strategic, big-picture problem solver with strong business acumen and high degree of creativity.&nbsp;</li><li>Resourceful self-starter who thrives in ambiguity. Ability to create structured outputs from white space questions.&nbsp;</li><li>Excellent communicator and storyteller with the ability to understand the audience, structure effective presentations, and lead stakeholder conversations.</li><li>Proven relationship-builder with strong consultative and collaborative skills to partner with business leaders to devise solutions to complex business challenges.</li><li>Strong project management skills with consistent record of successfully getting results on complex, large-scale, cross-functional initiatives.</li><li>Expertise in PowerPoint and Excel.</li><li>Experience working with data and ability to clearly articulate the “so what” a plus</li><li>MBA and/or Management Consulting&nbsp;experience a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Business Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This Team Leader position is responsible for managing a team of 10-15 B25 Outsourced Program Administrators.&nbsp; The OPA's roles are client dedicated roles providing Program Administrator and or Authorized Signatory program support. The activities are client defined and accordance with American Express.This role is essential for the day-to-day leadership of a distributed team delivering service to Global Clients. This role will allow the successful candidate to demonstrate their strategic thinking, inspirational people leadership, collaboration, operational leadership skill and the ability to stretch themselves through interactions with leaders, colleagues and clients.The successful candidate will need to be an inspiring leader who can balance the demands of running a high paced service environment with hands on people leadership and innovation to propel future results. A consistent record of exceptional results, significant people leadership, guide relationship management skills and an ability to think laterally and challenge the status quo are fundamental attributes for the successful candidates.Principal accountabilities include:<ul><li>Thorough&nbsp;understanding and experience of Operations and Customer Service Centers and related Technology, processes, strategies and tactics</li><li>Strong relationship management, and communication</li><li>Confirmed knowledge and experience of the Global Commercial Payments business and Commercial Servicing space</li><li>Ability to use data and analysis to inform decision making, balancing with the needs of the customer and employee</li><li>Able to engage with people at all levels from CCPs to SVPs</li><li>Demonstrated ability to create followership and inspire teams to new levels of engagement and performance through extraordinary leadership capabilities</li><li>Passion for the Customer and Colleague</li></ul>Responsibilities:<ul><li>Builds a strong team that adopts change and innovative thinking to deliver differentiated value to customers</li><li>Collaborates with internal and external business partners to drive retention, growth and overall satisfaction</li><li>Develops and drives winning strategies that align with CMS and GSG priorities and delivers strong scorecard results</li><li>Drives efficiency through automation, resource optimization and utilization of digital tools</li><li>Ensures the appropriate controls are in place to achieve 100% compliance with policies and regulations globally</li><li>Partners with key partners to prevent and/or respond to issues with a sense of urgency</li><li>Seeks external/competitive perspective to ensure Servicing remains a differentiator for AXP</li></ul>Minimum Qualifications:&nbsp;<ul><li>A minimum of 2 years People Leadership Call Center Experience, Operational and Relationship Management experience</li><li>Consistent track record to lead large, diverse team and thrive in a dynamic environment</li><li>Strong written and verbal communication skills with the ability influence decisions at various levels to drive desired outcomes</li><li>Excellent collaboration and negotiation skills with the ability to drive mutually beneficial solutions with internal and external partners</li><li>Proven ability to develop and implement strategy to improve processes, policies and the overall customer experience journey</li><li>Innovative, Strategic Leader with a vision with strong change leadership skills that leads with a growth mindset</li></ul>Preferred Qualifications:<ul><li>Preferred 2+ years of demonstrated people leadership experience in leading a team of 10 - 15 employees required.</li><li>Knowledge of GCS products/solutions (corporate card, BTA, CMC, CPC, vPayment etc.) preferred</li><li>Strong working knowledge of Corporate Card products, benefits, and services</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Team Leader-Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This Team Leader position is responsible for managing a team of 10-15 B25 Outsourced Program Administrators.&nbsp; The OPA's roles are client dedicated roles providing Program Administrator and or Authorized Signatory program support. The activities are client defined and accordance with American Express.This role is essential for the day-to-day leadership of a distributed team delivering service to Global Clients. This role will allow the successful candidate to demonstrate their strategic thinking, inspirational people leadership, collaboration, operational leadership skill and the ability to stretch themselves through interactions with leaders, colleagues and clients.The successful candidate will need to be an inspiring leader who can balance the demands of running a high paced service environment with hands on people leadership and innovation to propel future results. A consistent record of exceptional results, significant people leadership, guide relationship management skills and an ability to think laterally and challenge the status quo are fundamental attributes for the successful candidates.Principal accountabilities include:<ul><li>Thorough&nbsp;understanding and experience of Operations and Customer Service Centers and related Technology, processes, strategies and tactics</li><li>Strong relationship management, and communication</li><li>Confirmed knowledge and experience of the Global Commercial Payments business and Commercial Servicing space</li><li>Ability to use data and analysis to inform decision making, balancing with the needs of the customer and employee</li><li>Able to engage with people at all levels from CCPs to SVPs</li><li>Demonstrated ability to create followership and inspire teams to new levels of engagement and performance through extraordinary leadership capabilities</li><li>Passion for the Customer and Colleague</li></ul>Responsibilities:<ul><li>Builds a strong team that adopts change and innovative thinking to deliver differentiated value to customers</li><li>Collaborates with internal and external business partners to drive retention, growth and overall satisfaction</li><li>Develops and drives winning strategies that align with CMS and GSG priorities and delivers strong scorecard results</li><li>Drives efficiency through automation, resource optimization and utilization of digital tools</li><li>Ensures the appropriate controls are in place to achieve 100% compliance with policies and regulations globally</li><li>Partners with key partners to prevent and/or respond to issues with a sense of urgency</li><li>Seeks external/competitive perspective to ensure Servicing remains a differentiator for AXP</li></ul>Minimum Qualifications:&nbsp;<ul><li>A minimum of 2 years People Leadership Call Center Experience, Operational and Relationship Management experience</li><li>Consistent track record to lead large, diverse team and thrive in a dynamic environment</li><li>Strong written and verbal communication skills with the ability influence decisions at various levels to drive desired outcomes</li><li>Excellent collaboration and negotiation skills with the ability to drive mutually beneficial solutions with internal and external partners</li><li>Proven ability to develop and implement strategy to improve processes, policies and the overall customer experience journey</li><li>Innovative, Strategic Leader with a vision with strong change leadership skills that leads with a growth mindset</li></ul>Preferred Qualifications:<ul><li>Preferred 2+ years of demonstrated people leadership experience in leading a team of 10 - 15 employees required.</li><li>Knowledge of GCS products/solutions (corporate card, BTA, CMC, CPC, vPayment etc.) preferred</li><li>Strong working knowledge of Corporate Card products, benefits, and services</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Team Leader-Operations: Future Opportunities

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program.&nbsp;SENIOR TEST OPERATIONS MECHANICAL TECHNICIANBased out of Rocket Lab's Test Facility at Stennis Space Center in Mississippi, the Senior Test Operations Mechanical Technician is responsible for helping build and operate critical test facilities to support the Archimedes rocket engine and the Neutron launch vehicle.&nbsp; You will become skilled in Test Operations roles and be expected to work in collaboration with a team of other technicians and engineers in support of the overall test facility design, build, activation and test efforts.WHAT YOU’LL GET TO DO:&nbsp;<ul><li>Build facility systems of tubing, piping and mechanical structures</li><li>Use knowledge and skills to build mechanical systems that adhere to standards of integrity and cleanliness</li><li>Directly support rocket engine hardware processing and checkout operations</li><li>Operate high pressure gas and cryogenic systems using detailed work instructions and proper PPE</li><li>Perform facility checkout and test operations safely while maintaining situational awareness and constant communication with others involved in the test activity</li><li>Perform troubleshooting to resolve facility and test operations issues</li><li>Work hand in hand with the GSE teams to complete design, build, installation and checkout of facility systems.&nbsp; Provide your expertise in system layout, system operations and test processes</li></ul>YOU'LL BRING THESE QUALIFICATIONS:&nbsp;<ul><li>8+ years experience in facility operations in aerospace, oil &amp; gas, or heavy industry.</li><li>High School diploma or GED</li><li>Demonstrated experience building and activating facility systems.</li><li>A background in collaborative work to accomplish difficult tasks</li><li>Experience with high pressure gas and cryogenic systems</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:&nbsp;<ul><li>Experience operating and/or building rocket engine test stands or large industrial complexes</li><li>Knowledge of broad industry processes for pressure systems and cleanliness. i.e. (NASA, US Air Force, Department of Defense, ASME or other regulatory agency).</li><li>Post-secondary education that might include technical degrees or licenses (A&amp;P or similar)</li><li>Experience with rocket engines or launch vehicles or similar aerospace hardware</li><li>Experience operating facilities for liquid oxygen and liquid methane</li><li>Knowledge of different valve types, fitting and flange types, materials of construction</li><li>Ability to trouble shoot systems and collaborate to develop corrective work instructions</li><li>Basic computer skills in MS Office, email, collaborative networks like JIRA or CONFLUENCE</li><li>Demonstrated experience working with various trade disciplines, fabricators and suppliers to achieve on-time project execution</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.&nbsp;&nbsp;&nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.&nbsp;&nbsp;</li><li>Must be physically able to commute to buildings&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.&nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Senior Test Operations Mechanical Technician

As an academic operations manager, you will be instrumental in ensuring that academic departments meet deadlines and requirements and in facilitating implementation of new initiatives. You will contribute to the alignment of departmental operations with the university's mission, vision, strategic plan, and priorities. You will also manage the use and presentation of assigned schools' academic spaces for Operation 360, SCAD Days, and special events, and maintain a frequent, visible presence in the buildings of assigned departments. You will collaborate with various university departments to prepare research and provide on-ground support for high-profile activities like SCAD signature events, commencement, and more.In this position, you will provide quality assurance and editorial support for university reports, presentations, and policies. You will also facilitate mentor and invited guest programs, faculty-led workshops and award programs, and other high-level university initiatives. You will establish quality control mechanisms to ensure efficiency, accuracy, and timeliness within assigned departments, especially regarding event support requests, school-based project management, and quarterly documentation. You will ensure compliance with university administrative policies and procedures as well.As an academic operations manager, your responsibilities will include coordinating faculty observations with leadership and attending departmental, school, and academic operational meetings. You will also play a key role in the faculty recruitment process, participating in teaching presentations, and advising the recruiting team on the potential fit of candidates. You will analyze operations to identify opportunities for improvement and propose enhancement solutions and will prepare and present reports for academic leadership.The successful candidate will have excellent planning, organizational, and communication skills. Solid writing, analytical, and problem-solving skills are also a must. The candidate should demonstrate excellent attention to detail and accuracy, expertise in computer applications and databases, and an ability to multitask and manage deadlines.Minimum Qualifications:     &nbsp;<ul><li>Bachelor’s degree</li><li>Three to five years of relevant experience</li></ul>Certificates, licenses, and registrations:&nbsp;&nbsp;<ul><li>Valid driver’s license</li></ul>Travel Required:&nbsp;&nbsp;<ul><li>  Less than 10%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.     &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Savannah College of Art and Design

Academic Operations Manager

The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California.Work Culture:GCHP strives to create an inclusive, highly collaborative work culture where our people are empowered to grow and thrive. This philosophy enables us to create the health plan of the future and do our best work – Together.GCHP promotes a flexible work environment. Employees may work from a home location or in the GCHP office for all or part of their regular workweek (see disclaimer).GCHP’s focuses on 5 Core Values in the workplace:• Integrity• Accountability• Collaboration• Trust• RespectDisclaimers:• Flexible work schedule is based on job duties, department, organization, or business need.• Gold Coast Health Plan will not sponsor applicants for work visas.POSITION SUMMARYThe Network Operations Sr. Specialist will liaise with healthcare providers and clients on healthcare-related issues, related to the GCHP processes, policies and procedures, contracting, reimbursement and the provider’s role in participating with governmental programs, including resolving queries and train healthcare providers to ensure operational efficiency. The Network Operations Sr. Specialist should be highly organized and have excellent communication skills.Reasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.ESSENTIAL FUNCTIONSEssential Functions Statements• Initiating and maintaining effective channels of communication with GCHP network providers.• Effectively managing GCHP network providers, including participating in and leading joint operations meetings to help support company strategies and goals.• Managing and collaborating with Quality, Operational, Financial departments for reporting of GCHP network provider performance including analyzing data to determine trends, findings and recommendations.• Managing and collaborating with applicable departments on Corrective Action Plans resulting from performance and audit findings.• Training and investigating contracting questions, including interpretation of contract language as it pertains to the roles and responsibilities of a GCHP network provider, coding and reimbursement methodology.• Gathering, reviewing, and verifying, within the regulatory required timeframes, all pertinent information relating to GCHP network providers to ensure timely and accurate data and information for applicable operational systems.• Establishing and maintaining relationships with GCHP network providers through office visits, telephone calls, prompt resolution of issues, and excellent customer service.• Conducting mandatory and ad hoc training with GCHP network providers on policies, procedures, service lines, and available technology as well as tracking all provider engagement for regulatory reporting purposes.• Answering questions from GCHP providers to drive resolution.• Gathering, reviewing, and submitting relevant documentation needed for resolving complex claims inquiries and/or claims processing.• Maintaining a working knowledge of all applicable federal, state, and local laws and regulations regarding healthcare with a focus on Medicaid and Medicare.• Identifying issues, shortfalls, and trends in GCHP provider network to help initiate improvement opportunities.• Manage and train on contract inquiries and/or contract issues that impact GCHP network providers’ roles and responsibilities.• Conduct regularly scheduled meetings with providers and resolve outstanding issues.MINIMUM QUALIFICATIONSEducation &amp; Experience:• High School Diploma or minimum of 8 years direct experience.• Bachelor's Degree (four-year college) preferred• At least 8 years health care/managed care experience in the health care field and at least minimum of 3 years of provider relations and/or provider network experience interacting directly with providers.• Understanding and experience with Governmental Programs (Medicare and Medicaid), direct experience with State of California MediCal is a plus.• Travel to multiple sites and different locations. Flexibility to work beyond normal business hours as needed.Equivalent In lieu of degree:• Will accept experience in any combination of academic education, professional training, or work experience, which demonstrates the ability to perform the duties of the position.• Minimum 8 years’ direct experience.• Four years of experience must be added in lieu of a bachelor’s degree when required.KNOWLEDGE, SKILLS &amp; ABILITIESPreferred Qualifications:• Five years preferred of provider relations and/or provider network experience interacting directly with providers.• Technology &amp; Software Skills: Advanced computer skills included in the MS Office products, specifically Word, Excel, PowerPoint, Teams and OutlookCertifications &amp; Licenses: A valid and current Driver's License, Auto InsurancePOSITION QUALIFICATIONSCompetency Statements• Management Skills - Ability to organize and direct oneself and effectively supervise others.• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.• Customer Oriented - Ability to take care of customer needs while following company procedures.• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.• Interpersonal - Ability to get along well with a variety of personalities and individuals.• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.<a href="https://www.click2apply.net/ZLZP6mu74PnakSRL5s6RAK" target="_blank">Apply Here</a> PI253554059

Senior Network Operations Specialist

Job Title Parking Control Supervisor Assistant Requisition Number RE47820 Working Title Assistant Shift Leader Department Name 3T000:Transportation Services Work Location Lexington, KY Grade Level 41 Salary Range $15.83-25.30/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None. Physical Requirements Issue citations; work outside; deal with upset customers; walk and stand for long periods of time; use a two-way radio; operate a hand-held ticket writer; lift up to 20 lbs; provide customer service; follow written and verbal directions; and provide instructions and directions. Shift Monday – Friday 40 hours/week; 2nd Shift (2:15 pm to 11:15 pm); and some weekends and holidays with occasional overtime. Job Summary Reporting to the Transportation Services Manager Assistant, the Assistant Shift Leader provides leadership and assists with supervision for a designated portion of the parking enforcement and attendant booth operations. The parking control Assistant Shift Leader is responsible for efficient and effective delivery of services and maintaining a positive customer service environment. This position oversees and provides training, coaching and guidance to enforcement senior attendants and parking control attendants as well as enforces university and departmental regulations, policies, and standards, in addition to other duties as assigned. The Assistant Shift Leader is specifically responsible for the supervision of campus/UKHC parking operations and personnel. Skills / Knowledge / Abilities Microsoft Excel, Word, T2 Systems FLEX software, Hand-held Ticket Writers, and Outlook. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Experience with T2 Systems Flex Software and Hand-held Ticket writers. Also prefer supervisory experience and highly desire candidates with a valid drivers license and the ability to drive. Associate’s + 2 year preferred. Deadline to Apply 11/03/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Parking Control Supervisor Assistant

Summary:Plans, organizes and monitors employees to achieve stated production goals at the desired level outlined by the plant manager.Essential Functions:&nbsp; To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:<ul><li>Demonstrate the ability to lead people and get results through others.</li><li>Plan ahead and prepare action plans to achieve results.</li><li>Conduct employee performance reviews and discipline.</li><li>Develop a positive work environment.</li><li>Ensures shipping, receiving, storage, distribution and production are performed in an efficient manner.</li><li>Makes employee decisions including interview, selection and retention of employees.</li><li>Conduct employee training, career counseling, and development.</li><li>Continually review production requirements and assign employees to the correct work area.</li><li>Ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations.</li><li>Resolves employee issues through problem solving.</li><li>Measures and maintains accuracy of inventory.</li><li>Manages multiple problems.</li><li>Coordinate daily workflow with other management personnel.</li><li>Performs accident and near miss investigations.</li><li>Conduct employee team meetings.</li><li>All operations supervisors are expected to be available to work in all areas of the operation.</li><li>Promotes accurate, timely communication up and down the organization to ensure priority issues are addressed.</li><li>Sets an example to co-workers.</li><li>Coordinate daily workflow with other warehouse personnel.</li><li>Ensures the work areas are appropriately maintained and correct any unsafe conditions immediately.</li></ul>Non-Essential Functions:<ul><li>Other duties may be assigned, directed or requested.</li></ul>Qualifications:<ul><li>High school diploma or general education degree (GED)</li><li>Minimum of 3 years warehouse experience, or equivalent combination of education and experience may be substituted.</li><li>Basic proficiency in the use of Microsoft Word and Excel.</li><li>Must be able to work flexible schedules as required which may include working off shifts and weekend.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree</li><li>Proficiency in English and Spanish oral and written communication</li><li>At least 1 year experience utilizing a warehouse management system</li></ul>Physical Requirements:The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; While performing the duties of this job, the employee:<ul><li>Must be able to stand up to 10 hours in a day.</li><li>Must be able to walk up to 8 hours.</li><li>Will continuously reach up and out.</li><li>Will occasionally climb.</li><li>Will occasionally push/pull from 11-25 pounds.</li><li>Will frequently bend, stoop, reach up and out, crouch, kneel, and push/pull from 36-50 pounds.</li><li>Will frequently lift up to 50 pounds and occasionally lift up to 75 pounds.</li><li>Will occasionally have repetitive foot movement.</li><li>Will frequently have repetitive hand/arm movements for simple reaching, simple and firm grasping and/or fine hand manipulation.</li><li>Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</li><li>Regularly required to stand; use hand to finger, handle or feel objects; and reach with hands and arms.</li><li>Must be able to wear gloves occasionally.</li></ul>Language Skills:<ul><li>Must have excellent communication skills, both written and verbal</li><li>Ability to speak with all levels of the organization</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals</li><li>Be able to write routine reports</li></ul>Mathematical Skills:<ul><li>Must be proficient in mathematics.</li><li>Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s</li><li>Ability to perform these operations using American money and weight measurements, volume, and distance</li></ul>Reasoning Ability: <ul><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li></ul>Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.<ul><li>The work performed is in a warehouse environment</li><li>The employee is frequently exposed to vibrations and dust and will be working around moving machinery</li><li>The noise level in the work environment is usually moderate at low decibels</li><li>Must be able to work in a fast paced, team environment</li></ul>Readerlink is an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran statusNote:This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended only to be a general description of the essential functions common to positions of this type.

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