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The Cooper’s Hawk Tasting Room Attendant has passion for guest service, food, wine and hospitality.&nbsp; They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Cooper’s Hawk products, wines. The Tasting Room Attendant helps grow our Wine Club community by educating our guests on the program and inviting them to join.&nbsp;&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts:<ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Greet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, retail items, wines and Wines of the Month and Wine Club events&nbsp;</li><li>Proactively build relationships with Guests and create a memorable experience&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership base&nbsp;</li><li>Maintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting.&nbsp;</li><li>Maintain an awareness of the Host and Service Assistant positions and support when needed &nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Assist with the transport of Carryout and Curbside Delivery orders to our Guests&nbsp;&nbsp;</li><li>Actively seek out and recognize opportunities to sell products sold in the Tasting Room.&nbsp;</li><li>Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards.&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area&nbsp;</li><li>Complete necessary side work during non-busy hours &nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Experience in a casual dining or upscale dining environment or retail sales preferred&nbsp;</li><li>Experience in a wine environment or equivalent preferred&nbsp;</li><li>A hospitality-focused individual with a passion for guest service, food and wine&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>Experience using Micros or similar POS systems&nbsp;</li><li>Ability to communicate clearly with Guests, Managers and Team Members&nbsp;&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Ability to exert fast-paced mobility up to 6 hours in length&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's & Hawk Winery and Restaurants

Cooper's Hawk Winery and Restaurants


    Tasting Room Attendant
  

The Cooper’s Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Cooper’s Hawk menu items, wines and our Wine Club.&nbsp;&nbsp;&nbsp;The Server helps grow our Wine Club community by educating our guests on the program and inviting them to join.What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;<ul><li>Greet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps of service&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards and&nbsp; invite them to participate in the Club with the goal of expanding our membership base.</li><li>Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience&nbsp;</li><li>Maintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed &nbsp;</li><li>Pick up and deliver food orders to the table in a timely manner&nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area &nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>A minimum of 6 months of server experience required&nbsp;</li><li>Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>A hospitality-focused individual with a passion &amp; knowledge for guest service, food and wine&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Experience using Micros or similar POS systems&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. &nbsp;&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Server
  

As a member of the Cooper’s Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest.&nbsp; They are the point person for all the work involved in staging the dining area, while also ensuring our Guests have what they need for a memorable dining experience.&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Greet all Guests with hospitality and friendliness &nbsp;</li><li>Actively communicate with all departments within the restaurant to ensure a memorable guest experience&nbsp;&nbsp;</li><li>Adhere to all Cooper’s Hawk service standards and food handling procedures&nbsp;</li><li>Pick up and deliver food orders to the table as assigned, as well for carry-out orders&nbsp;</li><li>Engage with Guests, fulfilling requests and answering questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain knowledge of Cooper’s Hawk menu&nbsp;</li><li>Ensure dishes are stocked and available for table service and table silverware is ready for service&nbsp;</li><li>Maintain a safe, clean, organized, and stocked work area&nbsp;&nbsp;</li><li>Maintain professional relationships and communicate clearly with all Guests, Managers and Team Members&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 40 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Service Assistant
  

The Cooper’s Hawk Host provides the initial greeting to our Guests by assisting with reservations, seating, and escorting Guests to their table. Excellent communication among the Host team is essential to ensure a positive experience for our Cooper’s Hawk Guests.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>What You’ll Do&nbsp;&nbsp;<ul><li>Greet all Guests with hospitality and friendliness. &nbsp;</li><li>Execute professional and informed phone skills when answering guest phone calls/inquiries&nbsp;&nbsp;</li><li>Engage with Guests and answer questions about food, wine, and facilities in a friendly, helpful manner; educate Guest on Barrel Reserve wine while escorting to the table&nbsp;</li><li>Supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic &nbsp;</li><li>Manage special seating requests of guests consistent with table availability&nbsp;</li><li>Assists with the duties of Servers and Service Assistants as needed to maintain service effectiveness and efficiency&nbsp;</li><li>Complete necessary side work during non-busy hours&nbsp;</li><li>Maintain professional relationships and actively communicate with all Managers and Team Members to ensure an exceptional guest experience&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>An individual that thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 40 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk. &nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

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