You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.
OnBrand, the American Express in-house creative agency, has the ambition to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.
Are you a designer who is obsessed with the emotional and functional aspects of the experiences you help create? At OnBrand, the UI Designer wears a lot of hats. You need to be a systems thinker, curious visionary, and a trusted team player all rolled into one. You will join a growing design team to develop innovative solutions that work across a variety of digital touchpoints. You will be the user advocate from concept to launch, understanding target audiences' needs, tasks, and goals and translating them into digital experiences. Ideally, you are a problem solver with a passion for translating complex problems into elegant design solutions. Is that you? If so, keep reading.What you’ll be responsible for:
- Execute visual design across all stages of the project life cycle from concept to final hand-off to engineering.
- Creates beautiful and effective email campaigns that resonate with our card holders and drive results for our marketing partners and the business as a whole.
- Implement AmEx brand look and feel across digital experiences, applying color, typographic styles and visual identities to further visually communicate the American Express brand in ways that align with best practices and design principles.
- Design new acquisition pages for both American Express and it’s cobranded properties, translating strategy and marketing goals into elegant visual experiences.
- Work closely with engineers and QA to ensure that designs are technically feasible and meet the needs of customers and marketing partners.
- Apply interaction models, design system components, and visual identity in line with American Express brand guidelines and design language.
- Work with content strategists, account managers, project managers, copywriters and engineers to see your work through from concept to completion.
- Clearly articulate and present concepts to senior design leadership.
- Accessibility champion.
A successful candidate will:
- A growing craft practitioner that has experience working within best practices for responsive design
Experience working across multiple digital channels such as email and web - Strong understanding of email design best practices
- Strong proficiency in Figma and experience utilizing design systems and patterns.
- A customer-first mindset with a good balance of design needs and business acumen
- Understanding of email platforms such as salesforce and cheetah mail.
- Experience working with content strategists, account managers, project managers and engineers to see your work through from concept to completion.
- Knowledge of accessibility best practices.
- Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
- High degree of organization, initiative and personal accountability
- Comfortable working with team members spread across multiple locations and time zones, in a matrix environment.
- 3+ years of experience in Visual Design, Interaction Design, or experience design preferred.
- Experience working independently.
Knowledge/Technical Skills:
- Bachelor’s degree in a design related field preferred
- Have a current understanding of responsive design, mobile interfaces and content management systems.
- Have strong computer skills and firm grasp of Figma, Adobe Creative Suite, and Microsoft Office product suite (Outlook, Word, Excel, and PowerPoint)
- Has been the design key contributor on several major enterprise-level email campaigns, from start to finish.
- Experience working with within style guides, pattern libraries, and other design solutions that drive design across large organizations.
- With your application, please include a link to your online portfolio (and password if necessary) to be considered.
Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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