Sr. Mortgage Specialist

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Sr. Mortgage Specialist will be responsible for Closing Disclosure preparation, pre-closing condition satisfaction, closing package preparation and funding preparation.  Interaction with the client regarding third-party grants, down payment assistance and closing cost coverage is required.

As our Sr. Mortgage Specialist you will:

• Prepare accurate mortgage loans for closing, interacting with the client, recognizing that programs may be complex, including closing cost coverage, down payment assistance, and third-party grants
• Support Change Circumstance, review disclosures, ensure timely and accurate closing disclosures are provided
• Perform fee analysis and demonstrate understanding of estimated/final fees and fee tolerances
• Generate accurate Closing Disclosures to support TRID and applicable regulations.
• Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)
• Meet all performance targets including standards in quality and productivity
• Abide by first call resolution in alignment with global standards to promote customer satisfaction

For this role, HSBC targets a pay range between $50,000 and $75,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

You´ll likely have the following qualifications to succeed in this role:

• Closing experience or related experience as well as knowledge of Mortgage systems (both LOS and Image)
• Minimum of 2 years proven bank, mortgage business, mortgage systems related experience or equivalent
• Minimum of bachelor’s degree in business, accounting, related field or equivalent experience
• Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills
• Proficiency with personal computers 
• Ability to meet deadlines and objectives independently and within the team

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.