Senior Manager-Risk Management (Airline Risk Management)
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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
How will you make an impact?
The Airline Risk Management team within the Global Merchant & Network Services Risk Management organization manages American Express acquirer exposure to the global airline industry. The team is tasked with monitoring airline credit profiles, identifying high risk airlines, and taking action to mitigate exposure and protect American Express from potential losses.
We are currently seeking a Senior Manager based in New York to manage the Americas airline portfolio comprised of over 100 airlines and work closely with the various senior leaders in Amex Business, Risk and General Counsel teams in Europe, Asia, and Middle East in addition to working directly with the Airline Risk management Director and VP.
Job Responsibilities:
- Directly manage a portfolio of over 100 airlines
- Closely monitor exposure by airline and ensure exposure accuracy in our MIS
- Prioritize airlines for commercial rating and underwriting
- Liaise with client management organization to secure financial information in a timely manner.
- Timely contract negotiations, ensuring appropriate Airline Risk language and reasonable.
- Monitor airline industry news, research, and trends closely.
- Collaborate with Amex Merchant business leaders and risk partners to enhance relationships in the industry.
- Partner with MA (new Merchant Acquisitions) to flexibly acquire new airlines and follow policy.
- Monitor financial performance and return on equity by airline along with set contractual covenants.
- Manage credit and fraud losses in line within expectations and with strong focus on selective mitigation actions for weaker airlines to avoid losses and write offs.
Minimum Qualifications:
- Strong leadership, alignment, and assertiveness
- An internal and external relationship builder
- Strong business acumen, highly organized and structured
- Driven and curious with a high sense of urgency
- Detailed knowledge of industry trends, financial performance and competitive dynamics
- Familiarity with bankruptcy regulation
- Prior airline experience, airline consulting or airline investment banking
- Excellent communication, influencing and negotiation skills
- Strong presentation and financial modelling experience
- Second language fluency a plus
- Strong analytical and technical skills, including:
- Python/MLS, Cornerstone SQL, Lumi programming or willingness to learn.
- Able to learn, support and maintain the various Sisense/Lumi Dashboards for Airline Risk Management team.
Preferred Qualifications:
- MBA or Master’s degree preferred and/or tenured experience in Risk management
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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