Manager of Student Programming and Engagement

Manager of Student Programming and Engagement

Job ID: 12521
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp

About UTEP

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

Position Information

Hiring Department: Entering Student Experience (ESE)

Posting End Date: Open until filled.

Hours: up to 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: Commensurate with experience.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Incomplete applications will not be considered.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.



Purpose of Position

Summary:The Manager of Student Programming and Engagement for the Entering Student Experience is responsible for developing, implementing, and managing engagement strategies for student programs within the organization. The role involves fostering relationships with students, coordinating events, and creating initiatives to enhance students' overall experience and involvement in the programs offered. The manager adopts a collaborative and data-informed approach to delivering engaging, innovative programs that reflect a commitment to equity and culturally responsive student programming to support the campus-wide culture of student belonging, engagement, and holistic student success. The ideal candidate will possess strong communication skills, a passion for student development, and the ability to collaborate effectively with various stakeholders.

Purpose:

Under limited supervision and with autonomy for the use of initiative and independent judgment, deliver student programs that engage students as co-creators and peer leaders in programs that support the Edge philosophy, including but not limited to supporting the first-year seminar course, supporting a range of student success programming, and collaborating with internal and external stakeholders.

Essential Functions

Collaborates with the Assistant Director of Student Engagement to creatively evolve and implement engagement programs that serve UTEP's entering students.

Collaborates with program managers and coordinators to design engaging activities, workshops, and events tailored to student interests.

Collaborate with faculty to develop and implement peer leader policies and procedures.

Motivate, coach, and manage peer leaders to achieve goals. Provide clear performance expectations and give feedback.

Creates schedules and monitors workload for all peer leaders.

Develops, evaluates, and implements peer leader recruitment and hiring processes and procedures.

Builds relationships with students to understand their needs, preferences, and feedback regarding program offerings.

Lead delivery of core programmatic milestones, reviews, and processes for standardizing all peer leaders policies, procedures, and documentation.

Develop and maintain communication channels such as newsletters, social media platforms, and online forums to disseminate information and updates to students.

Develop and execute engagement strategies to increase student participation and involvement in programs.

Evaluate the effectiveness of engagement initiatives through feedback mechanisms and data analysis, adjusting as needed to enhance engagement levels.

Reviews professional and scholarly publications and literature to stay abreast of developments in higher Education. Participates in various professional trainings and conferences.

Teaches one course each fall and serves as backup faculty if appointed faculty cannot fulfill teaching assignments.

Demonstrates professionalism, flexibility, positive working relationships, excellent customer service, and the ability to make decisions and solve problems.

Complies with all State and University policies.

Performs other duties as delegated by the Director and Professor of Instruction for the Entering Student Experience.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelors Degree.

and

Experience: Three years of related experience or training in the essential duties and responsibilities or equivalent combination of education and experience.

Preferred Qualifications:

Master's Degree.

Experience supervising staff.

Experience working in cross-unit collaborations.

Applicants Should Demonstrate

Previous higher education management experience.

Proven experience in student engagement.

Excellent interpersonal and communication skills with the ability to effectively interact with diverse student populations.

Creativity and innovation in developing engagement initiatives and events.

Ability to work collaboratively with colleagues, students, faculty, and external partners.

Knowledge of student development theories and best practices in student engagement.

Flexibility and adaptability to respond to changing needs and priorities.

Commitment to fostering an inclusive and supportive environment for all students.

Ability to manage multiple projects at once.

Excellent written and verbal communication skills.



Additional Information

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.


To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=12521&PostingSeq=1

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