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Company Name:
Approximate Salary:
Per Year
Milwaukee, Wisconsin
United States
Position type:
Full Time
Experience level:
Entry Level
Education level:
Bachelor's Degree

Hospitality AV Support Technician

The Hospitality Technician will be responsible for providing support in the operation of the Baird Conference Center and other prime meeting room locations in the building. The position requires an individual with high-energy who enjoys working in a fast-paced environment and is extremely client-focused. The individual holding this position ensures meeting room setups meet specifications and has audiovisual expertise in both preparation and troubleshooting capacities.

As a Hospitality Technician you will:
  • Prepare and troubleshoot audiovisual equipment including laptops, projectors, displays, audio conference, videoconference, automation systems, etc.
  • Provides exceptional client service using a combination of effective communication, proactive planning and setup and troubleshooting skills to fulfill requests and resolve client issues.
  • Interprets Event Orders and prepares rooms according to specifications, including reconfiguring tables and chairs, arranging meeting materials, initiating presentations, adjusting lighting, etc.
  • Has working knowledge of event management software and creates items, menus, events and reports to assist in the planning and execution of daily events.
  • Sets client expectations and ensures all requests/services are executed on time in accordance with service level agreements with the business.
What makes this opportunity great:
  • Compelling careers working side-by-side with the best in the business
  • Team of associates passionate about achieving great results for clients and give back to the communities where we live and work
  • Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership
  • Support and flexibility to grow and be your best at work, at home, and in the community
What we look for:
  • Team player with a strong work ethic and operates with a sense of urgency
  • Experience with Cisco and Polycom Video Conference equipment
  • Experience with conference centers in a corporate environment
  • Experience supporting Crestron based automation systems
  • Professional, calm, and courteous telephone mannerisms
Who we are:
Baird is an employee owned, international wealth management, capital markets, private equity and asset management firm with more than 100 offices in the United States, Europe and Asia. Established in 1919, Baird has more than $171 billion in client assets and over 3,300 associates serving the needs of individual, corporate, institutional and municipal clients.

Baird has built an environment of trust, respect and teamwork, where associates are our greatest asset. Committed to being a great place to work, Baird ranked No. 4 on the Fortune Magazine Top 100 Best Companies to Work For in 2017, its fourteenth consecutive year on the list. To learn more about Baird's culture, click here.