Director, Merchant Pricing

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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.

How will you make an impact in this role?

The Director of Merchant Pricing, Centralized Planning, Regional & Centralized Client Group (RCCG) and Merchant Acquisition (MA) is responsible for leading U.S. Pricing strategic planning activities, as well as developing pricing strategy and financial analyses for regional U.S. merchant relationships and merchant acquisition.

This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business. This role has significant exposure to senior leaders across GMS and the Blue Box. The Director should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.

Job Responsibilities

• Lead a team of four in charge of managing strategic planning activities and developing pricing strategies for key strategic U.S. merchants and acquisition targets
• Coordinate centralized planning processes for U.S. Pricing, collaborating across multiple teams and developing frameworks that drive decision-making
• Manage key compliance-related support activities including ORE mitigation efforts and definition of critical processes
• Manage key U.S. Pricing-driven strategic initiatives and programs, as well as ad hoc senior leadership requests
• Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities
• Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and constantly evolving market dynamics
• Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions
• Own cross-functional relationships across Merchant Acquisition, Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives

Minimum Qualifications

• 6+ years of proven experience in management consulting, investment banking, corporate strategy, pricing strategy, strategic financial analysis, or related experience
• Strategic thought leader with the ability to work through unstructured problems and develop clear action plans
• Program/project management experience with a high attention to detail
• Proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
• Proven track record as a people leader with a passion for coaching and developing people
• Strong aptitude for data analytics and demonstrated ability to develop sophisticated financial models to draw value-added insights from large amounts of data
• Excellent written and verbal communication skills, as well as experience leading discussions with Senior Leaders to facilitate decision-making and influence without authority
• Ability to excel in a fast-paced, dynamic environment, which places a premium on driving results 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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