The Purpose of Your Role
Primary responsibility is to provide implementation and support services for our test lab across several different platforms including telephony, network infrastructure (LAN/WAN/SAN), server hardware and storage devices. As a member of the Data Center Operations Team the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server & network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict adherence to change and incident management policies. This role will be Monday through Friday 8 to 5. This role is 100% on site work.
The Skills You Bring
- Experience with racking and stacking & cabling and labeling of servers and updating appropriate documentation.
- Knowledge of structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation.
- Knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies
- Excellent communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment.
The Value You Deliver
- Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms
- Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS…), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity…
- Critical space planning – Ensure proper placement of IT equipment based on environmental factors and IT dependencies.
- Change and incident management coordination.
- Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure.
- Asset/Inventory management – Track and document all IT assets in CMDB tool throughout device lifecycle.
- Manage physical layer telecom connectivity and structured cable plant design.
- Assist in developing department policies and procedures.
- Assist and may lead project initiatives outside of BAU activities.
How Your Work Impacts the Organization
installation, decommissioning & audit lifecycle of the firm’s IT equipment. Additionally, we support the
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
