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Company Name:
Approximate Salary:
Per Year
Location:
Bentonville, Arkansas
Country:
United States
Industry:
Other
Position type:
Full Time
Experience level:
Not Specified
Education level:
Bachelor's Degree

Client Services Coordinator

Overview

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Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose - to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.

Responsibilities

Under general supervision, manages and coordinates assigned client accounts to insure that deadlines are met. Ensures lines of communication internally and with clients are kept open. Generates technical reports as efficiently as possible. Works according to policies and general objectives as defined by senior management. Interacts with all UL employees, as well as outside clients.
  1. Prepare reviews and complete reports for assigned clients.
  2. Coordinate with Client Services team, Operations and QA to ensure that program expectations are achievable. Address any issues that arise with projects to ensure timely completion.
  3. May resolve any sample receipt issues with clients or the assigned client contact.
  4. May communicate project schedules to clients.
  5. Contributes to program team to ensure deadlines are met.
  6. Performs other duties as directed.


Qualifications

  • University Degree (Equivalent to Bachelor's degree) in Science or a related disciplines plus generally 1-2 years of directly related experience.
  • Familiarity with government agencies and regulations as they apply, such as: the FDA, EPA, USDA, USP etc.
  • Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients.
  • Must be able to identify problems and offer workable solutions.
  • Working knowledge of Word, Excel, Internet, Access, e-mail and other company Software programs (i.e. LIMS, Advantage, etc.)

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