Admissions Counselor II-MSSC
Job ID: 12232
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp
About UTEP
UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.
The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.
Position Information
Hiring Department: Military Student Success Center
Posting End Date: Open until filled.
Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary: Commensurate with experience and education
Required Application Materials:
- Resume
- Cover Letter
- List of three references
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.
Purpose of Position
Essential Functions
Provide leadership, guidance and supervision to VA School Certifying Official I- MSSC
Develop and lead training for VA School Certifying Official I- MSSC
Assist in improving the current MSSC processing procedures through implementing of new data collection efforts and reports
Verify accuracy of work completed by VA School Certifying Official I.
Supervise a team of VA School Certifying Officials I.
Processes incoming applications, ensures necessary documents are submitted, and performs data entry as necessary.
Maintains knowledge of various benefits and services available and regulations governing their administration.
Provides assistance to veterans/dependents in securing benefits to ensure veterans/dependents are receiving all benefits entitled to.
Executes with collaboration from bursars office, overpayments from educational benefits that will be satisfied within VA entities.
Assists and reports graduation to the Department of Veterans Affairs (DVA).
Answers questions over email regarding program policies, practices, and operations.
Provides veterans/dependents with benefit counseling, coordination of services, and policy advocacy.
Assists in resolving problems with VA educational benefits encountered by veterans/dependents by searching out information as necessary.
Composes, prepares, proofreads confidential correspondence, reports, and other complex documents; files correspondence and other reports; acts as custodian of university documents and records.
Tracks, reports, reviews, and evaluates statistical data for accuracy and trends and makes needed corrections to report parameters.
Processes grades or changes to grades on federal military benefits portals as needed.
Acts as primary lead on VA compliance surveys (audits), including preparation of files for compliance visits.
Serves as liaison to University departments or administrative areas as needed.
Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
Complies with all State and University policies.
Other duties may be assigned.
Supervisory Responsibilities Supervise up to three (3) VA School Certifying Officials
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Qualifications:
Education: Bachelor's Degree from a 4-year accredited institution.
Experience: Three years of experience, related to the statement of duties and responsibilities. One year experience as a VA School Certifying Official (SCO) at an accredited institution, cannot be substituted for education. Has been placed and executed supervisory responsibilities for a minimum of one year. Experience and use of the Veteran Affairs Enrollment Management (EM) system.
Additional Information
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25pounds.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.
To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=12232&PostingSeq=1
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