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Company Name:
Approximate Salary:
Per Year
Location:
Chicago, Illinois
Country:
United States
Industry:
Accounting/Finance
Position type:
Full Time
Experience level:
Entry Level
Education level:
Bachelor's Degree

Client Assistant (Chicago, IL)

As a Client Assistant, you will:

Work with Financial Advisors within our Chicago Branch and provide support with client service, operations, marketing and business development functions. You will also have the opportunity to study and obtain the series 7/66 licenses while providing backup to individuals within the office.

Client Service
  • Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
  • Partner with Baird's Corporate Resource Groups and be knowledgeable of the services they are able to provide FAs, CAs and clients providing the best outcome for clients and the firm.
  • Answer incoming Financial Advisors' phone calls and handle as appropriate. Initiate action and advise Financial Advisor of action taken. May contact potential clients with Financial Advisor's direction to introduce products.
  • May schedule client appointments and/or conference room for appointments.
  • Stay current and understand firm policy and procedures in an ever changing regulatory environment, being able to articulate the reason for certain requirements to clients as needed.
  • Communicate progress updates to clients, as needed, on more complex projects.

Operations
  • Initiate and complete all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed
  • Ensure compliance with Baird's policies regarding correspondence, books and records requirements including trade policies, seminars, and marketing.
  • May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
  • May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
  • Maintain primarily electronic files an d ability to retrieve the information quickly as needed.


Marketing
  • May manage the Social Media strategy for Financial Advisor(s)/team, including LinkedIn, FA Website, Twitter, etc.
  • Maintain FA website, including periodic review calls with the provider. Prepare and present content ideas to FA.
  • Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
  • May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develop client lists, design material and seminar/meeting content, coordinate PowerPoint presentations and follow through with client contact.
  • Seek ways to enhance FA(s) business effectiveness and marketability.
  • Develop prospecting material/ book of services offered

Business Development
  • Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, previous days' activities and external websites.
  • Support FA business plan objectives and align individual goals with the plan.
  • Work with Financial Advisor(s) to directly generate new business and maintain/increase existing client relationships through various techniques including developing systems for cross-referencing and/or cross-selling that enhance client satisfaction, build client retention and create client loyalty.
  • Work with Baird Corporate Resources to create advanced client reports and potentially present these finding to clients. (Social Security Review, Financial Plan, Estate Documents Review, Insurance Quotes)

What makes this opportunity great:
  • Compelling careers working side-by-side with the best in the business
  • Opportunity to obtain your series 7/66 licenses, in which Baird pays for the study material
  • Opportunity to gain experience in financial services and grow as a professional

What we look for:
  • Bachelor's degree or industry experience comparable to Bachelor's degree.
  • 2+ years of prior industry and/or administrative work experience or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
  • Must have the ability to obtain Series 7/63 or 7/66 or 7/63/65 licensure.
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms (Thomson ONE, Albridge, Envestnet, CRM, Money Guide Pro, LiquidOffice etc.).
  • Excellent verbal and written communication skills (including e-mail); ability to adeptly exchange ideas and information.
  • Strong organizational skills -- consistent ability to prioritize work flow of self and Financial Advisors in order to achieve specific goals in a timely manner.
  • Understands compliance regulations including the client complaint process and correspondence policies. Maintains client confidentiality in all situations.
  • Detail oriented with an emphasis on accuracy. Critical thinking and proactive problem solving skills.
  • Good analytical skills with ability to perform semi-advanced math.

Who we are:

Baird is an employee owned, international wealth management, capital markets, private equity and asset management firm with offices in the United States, Europe and Asia. Established in 1919, Baird has more than $157 billion in client assets and over 3,300 associates serving the needs of individual, corporate, institutional and municipal clients.

Baird has built an environment of trust, respect and teamwork, where associates are our greatest asset. C ommitted to being a great place to work, Baird ranked No. 6 on FORTUNE's 100 Best Companies to Work For in 2016, its thirteenth consecutive year on the list. To learn more about Baird's culture, click here.